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实例探究 > Spotlight: Arlington

Spotlight: Arlington

技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 远程监控系统
适用行业
  • 运输
适用功能
  • 物流运输
用例
  • 车队管理
  • 预测性维护
  • 实时定位系统 (RTLS)
服务
  • 软件设计与工程服务
  • 系统集成
挑战
Arlington faced significant challenges with its outdated, inefficient, and manual scheduling and dispatching system. The reliance on paper manifests led to inaccuracies in on-time percentages and unreliable tracking of drivers. The overall system was user-unfriendly, causing operational inefficiencies and dissatisfaction among users. The need for a more reliable, automated, and user-friendly system was evident to improve the overall efficiency and accuracy of the transportation services.
关于客户
Arlington is a city that required an overhaul of its transportation scheduling and dispatching system. The existing system was outdated and heavily reliant on manual processes, which led to inefficiencies and inaccuracies. The city needed a solution that could automate scheduling, provide real-time optimization, and offer a user-friendly interface for both drivers and customers. The goal was to enhance the overall efficiency and reliability of the transportation services provided to the residents of Arlington.
解决方案
To address the challenges, Arlington implemented Ecolane's DRT scheduling and dispatching software. This software provided a comprehensive solution that automated the scheduling process and offered real-time optimization. Additionally, Ecolane's Touch Screen MDT software with turn-by-turn navigation was deployed on Android tablets, enhancing the ease of use for drivers. The solution also included Ecolane Web Self-Service Customer Scheduling, allowing customers to schedule their rides online. The Advanced Ecolane Reporting System, along with the Ad-hoc Reporting Tool, provided detailed insights and reporting capabilities, further improving the operational efficiency of the transportation services.
运营影响
  • The implementation of Ecolane's solutions led to fully automated scheduling, eliminating the need for manual processes and reducing the chances of errors.
  • Real-time optimization ensured that the scheduling and dispatching were efficient and accurate, improving the overall reliability of the transportation services.
  • The web-based solution and the fully automated mobile app provided a user-friendly interface for both drivers and customers, enhancing the overall user experience.
数量效益
  • Achieved over 97% On-Time Performance (OTP).
  • Completed 430 one-way trips per weekday.
  • Achieved 2,150 rides per week.

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