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Streamlining HR Processes: A Case Study on Competent Software and Ramco Global Payroll
技术
- 应用基础设施与中间件 - 事件驱动型应用
适用功能
- 人力资源
- 维护
用例
- 库存管理
- 人员跟踪与监控
服务
- 系统集成
- 测试与认证
挑战
该公司相信以效率提供质量，他们不断地重新定义他们的流程以保持竞争力。为了保持如此高的效率标准并消除不一致，他们需要：
- 为其核心 HR 应用程序增加业务价值
- 解决缺勤管理中的复杂性
- 通过必要的审批工作流程为员工提供员工自助服务访问权限
- 系统化生产劳动力计划和调度
- 通过事件跟踪维护 360 度绩效管理系统
- 在线创建和维护小组/委员会
- 找到一个足够灵活的系统来解决现有系统
客户
胜任软件
关于客户
Competent Software是美国的一家业务流程外包公司，自 1992 年以来一直与领先的房地产信息提供商合作。他们提供广泛的服务，包括数据转换、交易处理和基于 Web 的服务。它们还有助于桌面管理，从而使客户能够专注于他们的关键业务优先事项并最大限度地提高其 IT 支出的价值。
解决方案
Ramco 共同创建了该解决方案，同时满足了 BPO 行业特有的以下与业务相关的 HR 要求：
- 生产劳动力计划
- 绩效管理
- 座位分配
为了提供该解决方案，Ramco 利用了 VirtualWorks™ 的优势，从而提供了一个灵活的组件化应用程序。
在评估了几家玩家之后，该公司选择了 Ramco HCM。提供的解决方案的亮点：
- 生产劳动力计划
- 提供向后工作
- 绩效管理
- 基于事件和基于观察的评估
- 座位分配
运营影响
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