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Streamlining Scheduling and Data Management for eSight Eyewear with IoT
技术
- 分析与建模 - 计算机视觉软件
- 平台即服务 (PaaS) - 设备管理平台
适用行业
- 建筑物
- 电子产品
用例
- 零售店自动化
- 时间敏感网络
挑战
eSight Eyewear 需要一种解决方案来改善想要安排 eSight 3 设备现场演示的客户的安排体验。
关于客户
eSight Eyewear 为视障人士提供 eSight 3，这是一款头戴式显示器，利用高速高清摄像头、自定义视觉配置文件和基于用户的设置来恢复视力。他们有大量客户想要安排现场演示来体验该技术。
解决方案
他们使用 Zapier 将 Acuity Scheduling 与 Salesforce 集成，以自动化调度流程并跟踪客户记录。 Zapier 从 Acuity 提取新的预约详细信息，并在 Salesforce 中创建或搜索客户记录。它还将约会表单中的数据提取到特定于每个客户的 Salesforce 自定义对象中。此外，Acuity 可以发送包含需要填写的表格或问题的后续电子邮件，这有助于 eSight 开发视觉配置文件以定制其 eSight 设备。
运营影响
数量效益
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