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SunPower's Modern Customer Engagement Strategy with Confluent
技术
- 分析与建模 - 实时分析
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 水泥
- 可再生能源
用例
- 车队管理
- 实时定位系统 (RTLS)
服务
- 系统集成
挑战
SunPower 通过为消费者创建与他们的 SunPower Equinox® 太阳能和 SunVault™ 存储系统配对的软件产品来建立差异化，让消费者能够丰富地访问他们自己的能源使用数据，控制他们的 SunVault™ 系统的能力，并允许 SunPower 优化它自己的服务和优惠。
然而，这需要 SunPower 从 600 万台设备收集、汇总和提供对实时数据的访问，这是一项重大挑战，并且远远超出了其原有系统的能力。
SunPower 希望利用其在现有车队中生成的大量能源使用数据来构建更高效的产品，使数据更容易被业务的不同部门访问和操作，并为客户提供更即时的能源管理体验。
客户
太阳动力
关于客户
SunPower是一家领先的住宅和商业可再生能源公司，在美国拥有 286,000 个受监控系统和超过 600 万台受监控设备。
解决方案
SunPower 选择 Confluent 作为其数据平台的主干，使其能够解锁一组新的架构功能和用例。借助 Confluent，SunPower 可以构建一个实时监控平台，让房主和商业客户能够了解和控制他们的能源使用情况。
Confluent 使 SunPower 的工程师能够获取来自其太阳能和存储解决方案的所有能源数据。这有助于客户实时了解和跟踪他们的用电量、能耗率和各种电池的状态，从而使他们能够优化行为、节省能源并更有效地使用 SunPower 的产品。
SunPower 可以通过更好地衡量和预测其车队的性能以在潜在问题发生之前发现它们来改进车队管理
运营影响
数量效益
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