Swisscom Integrates to Compete and Transform

技术

应用基础设施与中间件 - 数据交换与集成
平台即服务 (PaaS) - 连接平台

适用行业

电信

适用功能

商业运营
产品研发

用例

数字线程
过程控制与优化
远程协作

服务

软件设计与工程服务
系统集成
培训

挑战

Swisscom faced significant challenges due to intense competition from local Telco operators and over-the-top providers that use local network resources. Additionally, the company was undergoing a rapid transformation to digital business, which necessitated an organizational restructuring and IT platform consolidation. The primary challenge was not only integrating technologies and IT platforms but also integrating people from different divisions to create solutions for the entire company. Without successful integration, Swisscom risked slower product creation, increased costs, and reduced revenues.

关于客户

Swisscom is Switzerland’s leading telecom provider, offering corporate and residential mobile and fixed-line telephony, Internet, and digital TV services. It is also one of the largest IT service providers in Switzerland, building and maintaining infrastructure for mobile and fixed-line telephony, transmitting broadcasting signals, and being active in sectors such as Banking, Energy, Entertainment, Advertising, and Healthcare. Internationally, Swisscom's activities are concentrated mainly in Italy through its subsidiary, Fastweb, one of the largest broadband providers. Swisscom is recognized as one of Europe’s most sustainable companies.

解决方案

In 2010, Swisscom decided to use TIBCO as the core technology for its integration platform, based on a product analysis that considered cost, product maturity, stability, and support availability. TIBCO’s ActiveMatrix BusinessWorks was chosen for its ability to reuse functions, thereby speeding up new integrations and reducing time to market. TIBCO Professional Services played a crucial role in supporting Swisscom during the initial setup and later in stabilizing performance. The collaboration with TIBCO helped Swisscom’s employees ramp up on building and managing the production installation, ensuring a smooth and efficient integration process.

运营影响

Swisscom's TIBCO solution continuously transmits and receives application data, lowering IT TCO by reducing effort and cost through a common, standardized infrastructure.
The integration platform enables efficient end-to-end business process automation, reducing time to market and improving delivery speed due to enhanced modularization, compatibility, stability, and availability.
Quality has increased as data deficits and inconsistencies on integrated backends can be corrected with ongoing, coordinated exception handling.

数量效益