Telecom Engineering

技术

应用基础设施与中间件 - API 集成与管理
平台即服务 (PaaS) - 连接平台

适用行业

电信

适用功能

现场服务
物流运输

用例

实时定位系统 (RTLS)
远程资产管理

服务

软件设计与工程服务
系统集成

挑战

Tilson, a company providing Outside Plant (OSP) engineering, permitting, and construction management in the Telecom and IT industries, was facing a challenge. They had recently been awarded a statewide fiber construction project for the state of Kentucky to provide broadband access across the state. The project involved surveying 10,000 utility poles—including attachments, spans, and specific attributes—and providing a make-ready engineering (MRE) solution for each pole in order to apply for an attachment license for the fiber cable. Tilson had been utilizing several other data collection apps, with mixed results. The collection process often involved taking photos with a camera and a GPS unit, writing records in Excel, then joining them back up in the office. Tilson needed a solution where data was only keyed in once, could be monitored remotely, and exported in a variety of methods easily.

关于客户

Tilson is a company that provides Outside Plant (OSP) engineering, permitting, and construction management in the Telecom and IT industries. They are involved in large-scale fiber-optic network builds, which involve pole surveying and desktop make-ready engineering (MRE). As the company was being awarded larger and larger engineering contracts, they realized the need for a scalable and better mobile data collection solution. They were recently awarded a statewide fiber construction project for the state of Kentucky to provide broadband access across the state. This project involved surveying 10,000 utility poles and providing an MRE solution for each pole in order to apply for an attachment license for the fiber cable.

解决方案

Tilson was in need of a data-centric solution that allowed for user-defined fields. They wanted a highly customized, relational database, with child records and grandchild records, which is especially needed in the world of utility pole inspections. They also needed an engaged company that had a product that was actively being upgraded. Fulcrum’s Data Share feature quickly became invaluable for creating an end-to-end solution for Tilson. Now Tilson’s project managers have the ability to monitor their progress in real time and anyone back in the office or on the client side can monitor the work in near-real time. Using Fulcrum’s API documentation, Tilson has gone on to develop a proprietary backend that seamlessly integrates with Fulcrum, giving them a distinct competitive advantage on the technology front.

运营影响

Engineers and project managers now have access to data from the field immediately.
Tilson can guarantee the data remotely and is able to assure team members don’t under- or over-survey a given pole.
The learning curve for their crew members was low, making it easy for quick adoption by new team members.