Thermon's Digital Transformation: Halving Training Time with SwipeGuide

技术

平台即服务 (PaaS) - 应用开发平台
机器人 - 轮式机器人

适用行业

教育
电信

适用功能

维护

用例

时间敏感网络
虚拟培训

服务

培训

挑战

Thermon 是供暖、温度维持、防冻和环境监测解决方案领域的全球领导者，在培训一线团队方面面临着重大挑战。该公司需要一个解决方案来标准化和简化他们的培训程序，特别是他们的配套操作。传统方法耗时且效率低下，导致见效时间较长。此外，Thermon 希望获取其终身员工的专业知识，并减少运营中的无声知识。他们还需要在相对较短的时间内让员工进出新任务或运营，这需要敏捷的解决方案。

关于客户

Thermon 是供暖、温度维持、防冻和环境监测解决方案领域的全球参与者。该公司致力于提供创新且可靠的解决方案来满足客户的需求。他们拥有多样化的产品和服务，旨在满足各个行业的独特要求。 Thermon 对质量和创新的承诺体现在他们不断努力改进运营和服务中。该公司决定采用 SwipeGuide 平台证明了他们致力于利用技术增强运营和提高员工效率的承诺。

解决方案

Thermon 采用 SwipeGuide 平台作为数字解决方案来满足其标准化和一线培训要求。 SwipeGuide 为 Thermon 提供了数字化和记录其标准操作程序 (SOP) 的能力，同时还众包了专家团队的最佳实践和改进。该平台的易用性和对正确 SOP 的访问极大地缩短了关键制造流程的培训时间。主管能够通过移动编辑在生产线上创建高度可视化的分步 SOP。该平台还使 Thermon 能够捕捉专家的无声知识，并在需要时提供。在试用 SwipeGuide 平台期间，Thermon 能够将常规培训周期缩短一半。

运营影响

The implementation of the SwipeGuide platform has brought about significant operational improvements for Thermon. The ability to digitize and document SOPs has streamlined the training process, making it more efficient and effective. The platform's mobile editing feature has enabled supervisors to create highly visual, step-by-step SOPs at the line, enhancing the clarity and understanding of the procedures. The crowdsourcing feature has allowed Thermon to tap into the expert knowledge of their workforce, reducing the amount of silent knowledge in their operations. This has also facilitated continuous improvement, as employees can provide feedback for improvements and tweaks on existing instructions. Overall, the SwipeGuide platform has enabled Thermon to create more effective digital standards and improve their training times, leading to a more effective and agile workforce.

数量效益

50% reduction in time-to-effectiveness in their kitting procedures.
Reduced training time by half during the SwipeGuide platform trial.
Kitting cycle time reduction: From 4 minutes 30 seconds to 2 minutes 15 seconds.