Traffic Force Leverages Assignar for Efficient Traffic Management Across Western Australia

技术

平台即服务 (PaaS) - 应用开发平台
传感器 - 触觉传感器

适用行业

教育
电信

用例

交通监控
交通模拟

服务

系统集成
培训

挑战

Traffic Force 是西澳大利亚的一家交通管理提供商，其传统的基于服务器的系统面临着挑战，包括设计不佳和员工功能有限。他们还为纸质时间表和文档而苦苦挣扎，尤其是对于远程工作人员而言。他们希望找到一种基于云的解决方案来改善沟通并简化运营。

关于客户

Traffic Force 是西澳大利亚州的一家交通管理提供商，由 Erin Studsor 和 Tegan Studsor 于 2006 年创立。他们提供完整的交通管理解决方案，并由 100% 西澳拥有和运营。他们还有名为 AusQ Training 的交通管理培训业务。

解决方案

Traffic Force 实施了Assignar，这是一个基于云的系统，为交通管制员提供了访问所有工作信息的权限。他们通过使用批量短信来通知和确认轮班，而不是拨打大量电话，从而节省了时间。 Assignar 还消除了对纸质时间表和文档的需求，允许实时提交和批准。该平台提供资源和支持，帮助员工学习并最大限度地发挥其功能。

运营影响

The implementation of Assignar has significantly improved Traffic Force's operations. The new system has enhanced communication between the depots and the traffic controllers, with crucial information now being shared in real-time. The digitalization of timesheets and other forms has reduced the need for physical paperwork, making the process more efficient and less time-consuming. The traffic controllers are now better informed and more prepared for jobs as they have access to all the necessary information beforehand. The company also found Assignar's support to be excellent, with resources available for learning and maximizing the platform. The change management process was made easier through internal competitions, which helped increase usage and receptiveness to the new technology.

数量效益

Reduced time spent on confirming shifts from making 140 individual calls to just 5 minutes for sending a bulk text.
Real-time submission of timesheets, eliminating delays and improving efficiency.
Digitalization of various forms, reducing the need for physical paperwork and manual scanning or faxing.