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iCIMS > 实例探究 > 改变医疗保健招聘:HSHS 如何利用视频和聊天机器人技术
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Transforming Hiring Process in Healthcare: A Case Study of Hospital Sisters Health System

技术
  • 应用基础设施与中间件 - 事件驱动型应用
  • 传感器 - 相机/视频系统
适用行业
  • 医疗保健和医院
用例
  • 对话机器人
  • 时间敏感网络
服务
  • 系统集成
挑战
由于医疗保健工作者(尤其是护士)的竞争激烈,填补医疗保健行业的关键角色一直是医院姐妹健康系统 (HSHS) 面临的挑战。该组织的职业页面缺乏引人入胜的内容,并且没有有效地将 HSHS 与其竞争对手区分开来。
关于客户
Hospital Sisters Health System (HSHS) 是一个多机构医疗保健系统,在伊利诺伊州和威斯康星州设有设施。它拥有近 2,300 名医师合作伙伴和 13,000 多名同事。
解决方案
HSHS 实施了 iCIMS Video Studio,在其职业页面上创建和分享快速推荐,为求职者提供引人入胜的内容。他们还更新了职业页面,以改进导航并展示组织价值观和工作机会。此外,HSHS 还实施了 iCIMS Digital Assistant(一种聊天机器人)来回答基本的候选人问题并减少招聘过程中的摩擦。
运营影响
  • The implementation of iCIMS Video Studio and Digital Assistant has transformed HSHS's hiring process. The personalized videos sent to new hires have received overwhelmingly positive feedback, enhancing the relationship between recruiters and candidates. The chatbot has streamlined the application process, reducing friction for candidates and freeing up recruiters' time. Campus recruiters have reported positive responses from students who can now envision their transition from college to their new roles at HSHS. The organization has successfully differentiated itself from competitors and improved its ability to attract and retain healthcare professionals.

数量效益
  • 7% increase in unique visits to the career site over six months after implementing iCIMS Career Site

  • 5% increase in application completion rate over the same six-month period

  • Trending upward in searches and queries on the career site

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