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Transforming Slack into a Community Portal: A Case Study on Sets Add-On
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑物
- 水泥
用例
- 楼宇自动化与控制
挑战
Sets 的创始人 Oliver Littlejohn 发现了流行的通信平台 Slack 的功能上的差距。虽然 Slack 是联系人们的有效工具，但它缺乏某些能够真正将社区聚集在一起的元素。面临的挑战是增强 Slack 的功能，让成员能够更有机地联系、自动化一些社区管理任务，并提供一个平台，让成员可以轻松找到具有相似兴趣的人、定期获取重要事件的更新，并帮助共同策划社区维基。
关于客户
Sets 的主要客户是使用 Slack 作为主要通信平台的社区。这些可以是像 CodeBase 这样的技术集群，Littlejohn 在其中拥有八年的社区建设经验，也可以是使用 Slack 进行沟通和协作的任何其他团体。客户正在寻找方法来增强 Slack 上的社区体验、找到具有相似兴趣的人、定期获取重要事件的更新以及共同策划社区 wiki。他们还希望自动化一些社区管理任务，以使社区的管理更加高效。
解决方案
解决方案是开发 Sets，这是 Slack 的一个附加组件，可将其转变为社区门户。 Sets 是使用 Bubble 构建的，Bubble 是一个无代码平台，允许 Littlejohn 无需编写一行代码即可创建功能齐全的 Web 应用程序。该插件允许成员使用其 Slack 凭据访问社区门户。用户设置完成后，他们可以立即在 Slack 中看到重要更新。该附加组件还包括 Slack 内部的命令，让社区成员可以为活动日程和 wiki 做出贡献。该插件旨在通过自动化一些社区管理任务（例如发送每周综述）来帮助社区管理者。
运营影响
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