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Tribune Technology Monitors Performance of 50+ Web Properties with New Relic
技术
- 应用基础设施与中间件 - API 集成与管理
适用功能
- 离散制造
- 质量保证
用例
- 预测性维护
- 实时定位系统 (RTLS)
服务
- 云规划/设计/实施服务
- 数据科学服务
挑战
Tribune Technology, a subsidiary of the Tribune Company, manages the digital operations of eight major daily newspapers, 23 broadcast stations and a number of national network site partners. The company serves approximately 400 to 500 million pageviews per month, mostly in publishing news content for consumers. The company's digital landscape is constantly changing, especially in terms of mobile websites and device applications. This results in an extraordinarily complex system that gets more complex by the day. Before using New Relic, Tribune Technology lacked the application instrumentation necessary to achieve real time insight into emerging issues. During production incidents, the company had trouble finding where application bottlenecks were occurring. The system monitors would fire, but the company couldn’t immediately tell what might be causing the problem. No consumer facing website can afford delays like that, so the company needed to find a more acceptable solution.
关于客户
Tribune Technology is a subsidiary of the Tribune Company, one of America’s leading news and information networks. The company is responsible for managing the digital operations of eight major daily newspapers, 23 broadcast stations and a number of national network site partners. Some of the digital solutions provided by Tribune Technology are for WGN America, the Los Angeles Times, the Chicago Tribune, the Baltimore Sun, and dozens of other properties across the United States. These properties attract more than 60 million unique visitors per month. The company runs on a self-hosted Cisco Unified Computing System (UCS) environment, as well as utilizing services from both Microsoft Windows Azure and the Amazon Elastic Compute Cloud (EC2). Other key components include Ruby, Java, Microsoft .NET Framework, PHP, Apache Solr, FAST Search & Transfer ASA, Oracle, PostgreSQL, and MySQL.
解决方案
When Tribune Technology began looking for a better approach to application monitoring in 2011, New Relic quickly emerged as the obvious choice. New Relic offered support for all of the company's main platforms and frameworks. It was also easy to implement, with the company up and running in no time at all. New Relic now monitors a variety of Tribune applications — from backend content delivery services to 50+ consumer facing websites — offering unprecedented visibility into a challenging environment. The company has found all New Relic features useful, but relies most heavily on Apdex and Transaction Traces to drive investigation and analysis. The latter is especially helpful for dissecting long running transactions when drilling into bottlenecks, either due to production issues or during performance testing.
运营影响
数量效益
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