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Infobip > 实例探究 > Ubongo：使用由 Answers 提供支持的 Whatsapp Business API 来教育孩子

Ubongo: Enhancing Education with Whatsapp Business API and Answers

技术

网络与连接 - 射频识别
平台即服务 (PaaS) - 应用开发平台

适用行业

教育
电信

适用功能

销售与市场营销

用例

对话机器人

服务

系统集成

挑战

减轻 Covid-19 对非洲学校的破坏性影响

关于客户

Ubongo，非洲领先的寓教于乐公司

解决方案

利用 Answers 获取按需支持

运营影响

The implementation of Infobip’s Answers solution enabled Ubongo to stay true to its commitment to support kids on their educational journey. Their efforts to maintain their reach and serve their market during the pandemic were recognized by the New York Times, Al Jazeera, and Reuters. The solution also allowed Ubongo to push content for free downloads directly to their end-users. For those who still preferred to access Ubongo’s content on conventional platforms like television, users could access a digital TV guide to ensure they didn’t miss it. The feedback functionality of the chatbot also allowed Ubongo to measure the success of this new strategy.

数量效益

Ubongo was able to provide on-demand educational content to millions of users during the Covid-19 pandemic.
Within two months of implementing the solution, Ubongo saw positive results, with end-users from different channels being able to seamlessly and consistently connect into a single digital channel.
Users could access content on-demand and download it for offline use.

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