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实例探究 > United Pipe & Steel Corp. Leverages Omnitracs Solutions to Streamline Routing and Achieve Cost Savings

United Pipe & Steel Corp. Leverages Omnitracs Solutions to Streamline Routing and Achieve Cost Savings

技术
  • 分析与建模 - 预测分析
  • 应用基础设施与中间件 - 数据交换与集成
  • 功能应用 - 车队管理系统 (FMS)
  • 功能应用 - 远程监控系统
适用行业
  • 运输
适用功能
  • 物流运输
  • 仓库和库存管理
用例
  • 车队管理
  • 预测性维护
  • 实时定位系统 (RTLS)
  • 远程资产管理
  • 供应链可见性(SCV)
服务
  • 软件设计与工程服务
  • 系统集成
  • 培训
挑战
Manual routing led to inefficiencies and chaos, especially with the turnover of distribution center (DC) managers. The paper-based system relied heavily on 'tribal knowledge,' which was lost when managers left, causing significant disruptions. The company also faced high fuel costs and inefficiencies due to the manual routing process. United Pipe needed a solution to capture this tribal knowledge, reduce manual processes, and optimize routing to save on fuel and improve efficiency.
关于客户
United Pipe & Steel Corp., founded in 1980 by David Cohen with just $5,000, has grown to become the largest master distributor of pipe and tube products in the United States. Headquartered in Ipswich, Massachusetts, the company operates 12 distribution centers across the country, offering a wide selection of steel, copper, and plastic pipe products. United Pipe serves various segments of the industry, advising customers on the commodities market and ensuring timely deliveries. The company prides itself on its motto, 'United with our customers, united with our employees, united with our vendors,' which is evident in their operations and customer service.
解决方案
United Pipe implemented Omnitracs' routing, mobile dispatching, and compliance solutions to address their challenges. The Omnitracs solution provided cost-efficient routing, real-time tracking, proactive customer notifications, and compliance with HOS, DVIR, and IFTA regulations. The solution also offered powerful analysis tools to optimize routes and ensure compliance. By partnering with Omnitracs, United Pipe launched the solution across their 12 distribution centers in just five months. The implementation allowed United Pipe to capture tribal knowledge, streamline routing processes, and enhance customer service through real-time delivery tracking and mobile notifications.
运营影响
  • United Pipe eliminated paper-based routing and optimized truck loading based on product compatibility, reducing the risk of damage.
  • The company enhanced customer experience with real-time delivery tracking and automatic notifications, reducing the volume of inbound calls and improving communication.
  • United Pipe gained the ability to track key performance indicators (KPIs) and incentivize drivers and managers, leading to better performance and management.
数量效益
  • Decreased average cost per mile from $1.98 to $1.49, resulting in a cost savings of over $2 million.
  • Grew from a 250-million-dollar company to a 300-million-dollar company since the end of 2013.

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