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Information Builders > 实例探究 > Utah Transit Authority Turbo-Charges Its Business Analytics
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Utah Transit Authority Turbo-Charges Its Business Analytics

技术
  • 分析与建模 - 实时分析
  • 应用基础设施与中间件 - 数据交换与集成
适用行业
  • 运输
适用功能
  • 物流运输
用例
  • 预测性维护
  • 公共交通管理
服务
  • 数据科学服务
挑战
The Utah Transit Authority (UTA) provides public transportation services throughout six counties in the Wasatch Front of Utah. It operates fixed route buses, express buses, ski buses, three light rail lines (TRAX), a streetcar line (the S-Line), and a commuter rail train (the FrontRunner) from Ogden through Salt Lake City to Provo. The agency collects and analyzes a tremendous amount of data to keep trains on schedule, assess gaps in coverage, pinpoint the causes of delays, and improve transit operations for the city. However, business users formerly had to access data from multiple disparate sources, then analyze it manually in Excel – or wait for the IT department to create custom reports. This process was time-consuming and inefficient.
关于客户
The Utah Transit Authority (UTA) is a public transportation agency headquartered in Salt Lake City, Utah. It provides services throughout the Wasatch Front of Utah, which includes the metropolitan areas of Ogden, Provo, Salt Lake City, and Tooele. UTA operates fixed route buses, express buses, ski buses, three light rail lines (TRAX), a streetcar line (the S-Line), and a commuter rail train (the FrontRunner) from Ogden through Salt Lake City to Provo. The agency covers more than 1,400 square miles, making it one of the largest coverage areas of any public transportation agency in the country. UTA provides public transportation to 80 percent of Utah residents.
解决方案
To address the challenge of data analysis, UTA selected Information Builders’ business intelligence (BI), business analytics, and integration technologies. iWay DataMigrator collects data from various applications including maintenance work orders, maintenance labor, fuel and oil, and fare accounting operations. WebFOCUS and InfoAssist enable a user-friendly environment for query and analysis. The new analytics system allows the business community to take matters into their own hands as they strive to improve efficiency within the organization’s three biggest cost centers – labor, fuel, and maintenance. UTA now integrates, mines, and refines data from all of these sources to optimize business outcomes. Information Builders Professional Services helped UTA develop a data model for its electronic fare collection (EFC) system. They used DataMigrator to load SQL Server data, along with an Excel file, into a data warehouse.
运营影响
  • UTA analysts can now help themselves to information, saving time and improving organizational effectiveness when monitoring agency operations.
  • Business users in marketing, operations, and other domains have flexible analytic tools to forecast capacity, optimize routes, and conduct a variety of other analyses that improve transit services for riders.
  • Users in operations, fares, planning, ticket vending, and maintenance depend on WebFOCUS and InfoAssist. They obtain targeted information and insights on their own – typically much faster than if they had gone to the IT department with a request for a custom report.
数量效益
  • Reduced time for end-of-month accounting from three days to the same day.
  • Operations analysts can now get results the same day, instead of manually manipulating data in Excel.

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