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LogicMonitor > 实例探究 > Vulcan 通过 LogicMonitor 确保打印机正常运行时间
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Vulcan Enhances Printer Uptime Using IoT

用例
  • 添加剂制造
  • 时间敏感网络
服务
  • 测试与认证
挑战
Vulcan HR 团队在打印工资支票的打印机时遇到问题。曾经发生过打印机停机的事件,而团队没有适当的监控来在发生这种情况时收到通知。
关于客户
Vulcan 是一家私人控股公司,由 Paul Allen 和他的妹妹 Jody 于 1986 年创立。它负责监督家族的多元化商业活动和慈善事业。 Vulcan 拥有 800 名员工。
解决方案
Vulcan IT 团队使用 LogicMonitor 来监控打印机,并在机器进入空闲状态时向 HR 团队发出警报。他们还测试了是否可以通过收集器对设备进行 ping 操作来“唤醒”它们,这样就无需有人亲自到场来重新激活它们。
运营影响
  • The implementation of LogicMonitor brought about significant operational improvements at Vulcan. The IoT solution provided real-time monitoring of the printers, ensuring that any issues were promptly identified and addressed. This eliminated the need for physical checks and reduced the time taken to identify and resolve printer issues. Furthermore, the ability to 'wake' the printers remotely eliminated the need for physical intervention, further enhancing operational efficiency. The solution ensured that the printers were always ready to operate, thereby ensuring the timely printing and delivery of payroll checks. This not only improved the efficiency of the HR team but also ensured that Vulcan's employees were paid on time.
数量效益
  • Significant reduction in the time taken to identify printer issues
  • Elimination of the need for physical intervention to reactivate printers
  • Ensured timely printing and delivery of payroll checks

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