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Infobip > 实例探究 > 提高 Yousign 数字签名解决方案的短信发送率
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Yousign: Enhancing SMS Delivery Rates for User Authentication

适用行业
  • 金融与保险
  • 运输
适用功能
  • 物流运输
  • 采购
用例
  • 最后一英里交付
挑战
Yousign 流程中的一个关键步骤是向客户发送一条包含一次性 PIN (OTP) 的短信,以在签署文档之前验证其身份。对于 Yousign 而言,高度可靠的 OTP 短信传输至关重要,可确保正确的签名者阅读并批准正确的文档。
关于客户
Yousign是一家提供数字签名解决方案的B2B公司。他们与银行、保险和房地产等各个行业的企业合作。 Yousign帮助小公司简化合同签署流程,并帮助大公司通过多层审批简化复杂的工作流程。
解决方案
Yousign 集成了 Infobip 的全渠道功能,可通过 SMS 更快、更可靠地提供 OTP。该解决方案还包括针对非移动优先客户端的文本转语音 (TTS) 故障转移。 Infobip 的智能路由引擎确保每条消息都有最快的传送路线到每个签名者。 Infobip 销售团队为全球短信发送策略提供了宝贵的建议。
运营影响
  • The integration of Infobip’s omnichannel solution has significantly improved Yousign's SMS delivery reliability, with an SMS delivery rate over 97%. Infobip has become Yousign’s main SMS provider, delivering critical and sensitive information to signers. The solution's simplicity, with all features accessible through a single API, has made it easy for Yousign to use. The automatic switch to TTS in case of undelivered SMS messages has ensured seamless delivery for customers. Yousign plans to extend the TTS solution from landlines to mobile phones in the future to offer clients another way to verify their identity. They also plan to deploy other Infobip services to enhance their services.
数量效益
  • Increased OTP delivery rates to over 97% via SMS and text-to-speech (TTS) failover
  • Infobip is now responsible for the delivery of more than 60% of the company’s SMS traffic
  • The solution automatically switches to TTS in case of undelivered SMS messages, ensuring seamless delivery

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