A Fortune 500 automotive production line integrator specializing in operational efficiency solutions for the automotive industry.

The client was transitioning from a tech-centric approach to a customer-centric strategy for developing industrial AI solutions. They needed to better understand customer pain points and define a strategy for AI integration and market penetration.

• Interview customers and domain experts to gather insights and understand specific needs.
• Map processes and pain points within the production line to highlight areas for improvement.
• Ideate and prioritize use cases by assessing their potential impact and feasibility.
• Establish detailed business cases and ROI analyses to support decision-making and resource allocation.
• Define a comprehensive digital portfolio roadmap to guide future initiatives and investments.

• Conducted 27 stakeholder interviews, including 8 customers, 5 VCs, and 9 software companies.
• Identified 50 use cases, from which 10 use cases were prioritized by opportunity size, customer interest, market competitiveness, technical feasibility, and right to win.
• Created business cases based on qualitative and quantitative benefits that were mapped to operational KPIs and financial metrics.