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Twilio
通信的未来
概述
公司介绍
Twilio 是一家位于加利福尼亚州旧金山的云通信平台即服务(CPaaS) 公司。 Twilio 允许软件开发人员使用其 Web 服务 API 以编程方式拨打和接听电话、发送和接收短信以及执行其他通信功能。
Twilio 通过 API 虚拟化世界的通信基础设施,使语音、文本、聊天、视频和电子邮件等通信渠道民主化,这些 API 足够简单,任何开发人员都可以使用,但足够强大,可以为世界上最苛刻的应用程序提供动力。
通过使通信成为每个软件开发人员工具包的一部分,Twilio 正在使各个行业的创新者——从新兴领导者到世界上最大的组织——重新发明公司与客户互动的方式。
物联网解决方案
Super SIM 是一个蜂窝连接平台,用于连接您在世界各地的物联网设备。一张 SIM 卡让您可以自由选择最好的全球网络。
控制您的网络质量
物联网解决方案的成功取决于高质量的连接。从全球一级网络中进行选择,以控制您的蜂窝网络覆盖范围、质量和成本。通过多条冗余路径,您的产品将随时连接到最佳网络。
轻松无限扩展
可靠性和数据延迟是影响规模的常见挑战。 Super SIM 建立在 Twilio 的云原生和全球分布式网络基础架构之上,可为您提供可靠、低延迟的全球连接。
使用 API 自动化您的操作
避免低效的人工操作。使用高度可用的 API 对连接操作进行编程,从更改 SIM 状态和跟踪数据消耗,到向设备发送机器对机器消息。
子公司
技术栈
Twilio的技术栈描绘了Twilio在平台即服务 (paas)等物联网技术方面的实践。
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设备层
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边缘层
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云层
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应用层
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配套技术
技术能力:
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弱
中等
强
实例探究.
Case Study
EMC's Transition to SMS for Real-Time IT Alerts
EMC, a global leader in cloud computing, data storage, and data virtualization, was struggling with an inefficient and slow method of alerting its 68,000 employees about IT system updates. The traditional method involved drafting an email, proofing it, getting approval from several stakeholders, and finally sending it. This process was not only labor-intensive but also unreliable as it depended on the user's email being unaffected and the user actually opening and reading the email. After sending 1.2 million alert emails in a single month, EMC decided to find a more efficient and immediate way to alert employees. The challenge was to find a solution that was not only faster and less labor-intensive but also globally available and scalable to EMC's needs.
Case Study
Landmax.pro's Growth Through Twilio Integration: A Case Study
Landmax.pro, a cloud software provider for property management, faced the challenge of integrating information from multiple channels such as paper, email, SMS, and phone calls into a single platform for customers to use. The real estate industry, being increasingly mobile, required businesses to embrace technology to stay competitive. However, many real estate agents relied on outdated, cumbersome, and costly communication technology, putting them at a significant disadvantage. Even agencies with multiple business lines couldn't track calls or link them to contacts. The landmax.pro team aimed to create a system that would work for businesses of all sizes and budgets, integrating all paperwork, emails, SMS, and calls affordably and handling that data intelligently.
Case Study
Toyota Connected Leverages Twilio Flex for Enhanced Customer Experience
Toyota Connected North America (TCNA) was in need of a flexible call center solution that could respond to customers’ needs and innovate quickly on a global scale. TCNA's Drivelink, a telematics platform, provides over 6 million drivers with access to emergency and convenience features. However, the technology powering many customer experiences was key to maintaining a competitive edge in a crowded industry. TCNA needed a solution that could scale in North America with more connected vehicles while maintaining high-quality experiences that often connected customers and agents in just a matter of seconds. They also needed a tool that offered direct access to data so that they could drive decisions quickly based on insights. Lastly, TCNA needed an intuitive tool that could integrate into Salesforce CRM and data-management tools.
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