Platform.sh, a cloud platform engineered to simplify building, managing, and scaling websites and applications, was facing a significant challenge in reducing its carbon footprint. The company was committed to minimizing the environmental impact of its activities and its clients' applications hosted in the cloud. However, the company was grappling with the complexities of accurately measuring its carbon emissions, optimizing its high-density computing and application, deploying location-based hosting, and investing consistently in research and development. The company was also keen on educating its clients and stakeholders about its greener hosting MODE strategy, which includes measuring, optimizing, deploying, and educating. The challenge was to implement this strategy effectively to reduce the carbon footprint.

Smart, an independent advertising technology company, is committed to providing transparency and value optimization in the adtech ecosystem. However, as a global company, Smart recognized the growing importance of Corporate and Social Responsibility (CSR) and the need to reduce its environmental impact. The company's 2020 Carbon Footprint Report revealed a total carbon emission of 2249t.CO2/year, including digital emissions, emissions from purchasing, and transport emissions. The report also highlighted the need for 1000 hectares of growing forest to compensate for these emissions. As Smart continues to grow rapidly, the company is aware of the potential increase in its carbon footprint due to expanding headcount and the return of travel post-lockdown. The challenge was to understand their current environmental impact, identify areas of improvement, and implement measures to reduce their carbon emissions.

PayFit, a company dedicated to simplifying payroll management for businesses, was seeking to understand and reduce its carbon footprint. The company wanted to evaluate the share that digital technology could have in its carbon emissions and commit to a climate-friendly business strategy. PayFit was faced with the challenge of conducting an initial Greenhouse Gas (GHG) assessment to understand its environmental impact better. The company was also interested in earning its first badge towards a Net Zero trajectory. However, PayFit was torn between two options for conducting the carbon assessment: a consultancy firm or a start-up solution like Greenly. While consultancy firms offered detailed analysis and support, they were more expensive and time-consuming. On the other hand, start-ups stood out for their speed.

Talking Medicines, a data tech company, was concerned about the potential negative environmental impact they might inadvertently create as they scale. They wanted to be environmentally responsible and align with their net zero and ESG goals. They also aimed to attract employees who share their culture and values and reassure stakeholders who are increasingly concerned about carbon footprints. The challenge was to measure their greenhouse gas responsibility and the impact of their reduction interventions. They needed a way to independently assess their carbon footprint and align their operations with their sustainability goals.

People of Verso, an independent communications consultancy agency with a unique experience in the retail sector, was keen on understanding and reducing its carbon footprint. The company wanted to evaluate the portion of travel in their carbon emissions and commit to a more sustainable ecosystem. However, to reduce their greenhouse gas (GHG) emissions, they first needed to measure them. This was a challenge as they lacked the necessary tools and expertise to accurately calculate their carbon footprint. They also needed to structure their environmental policy and devise an action plan to reduce their emissions in the long term.

WeShape, a leading consultancy specializing in DevOps, Digital, Data, and Cloud solutions, was facing a significant challenge in terms of its environmental impact. As a company operating in the digital technology sector, it was becoming increasingly difficult to ignore the environmental commitments. According to the United Nations Environment Programme, digital technologies are responsible for 2 to 3 percent of global emissions. WeShape was keen to establish a positive narrative in the industry and encourage other companies to follow suit. The company was also aware of the anticipated market changes in the dependability of carbon-reliant operations, making these adjustments imperative. As the conversation around Corporate Social Responsibility (CSR) continued to grow, WeShape wanted to invest in responsible change and measure its commitments.

The company wanted to revamp its IT and infrastructure operations strategy. It wanted to bring the functions of the hosting group in charge of computing, storage, and middleware operations under closer in-house management.However, the provider didn’t have the necessary visibility into its operations to determine the scope of these critical processes, which when disrupted would result in huge revenue losses and negatively impact its technology strategy.External management of the provider’s IT infrastructure also left users dependent on manual delivery and provisioning mechanisms, rather than benefitting from automated and self-service processes.

Catalina Labs, a company dedicated to humanizing the way people communicate with technology, developed Wixi, a solution designed to improve the in-home WiFi experience. Wixi empowers users to take control of their home network by allowing them to scan their WiFi network and connected devices to identify and resolve WiFi connectivity problems. This eliminates the need to call the Internet Service Provider’s (ISP) support team and provides immediate assistance to users looking to troubleshoot typical broadband problems. However, to maximize the benefit from Wixi, contextual awareness is key. Many of the recommendations provided by Wixi require awareness of the user's location. Initially, Catalina Labs used an IP geolocation provider whose location information was inconsistent and inaccurate. This was problematic as Wixi needed to work flawlessly in more than 150 countries.

The case study revolves around an optical communication technology manufacturer that was facing challenges in managing its product development, testing, budget, and schedule. The company's primary objective was to be the first to market with a unique, quality product. However, the acquisition of test instruments and software for product verification to support market demand was having a significant budgetary impact. As the company's business grew and product demands increased, the budget, testing, and schedule strategy had to evolve to meet customer needs. The company was under pressure to quickly provide an increased number of products, which outgrew the previous means for increased production. The main challenges were access to equipment for multiple test systems to increase production and the need to rescale production test without tying up significant CapEx.

A global agribusiness and food manufacturer, producing over 80 million pounds of food products per year across eight production lines, faced significant challenges in demand forecasting and production scheduling. The company's only customer, a global retailer, exhibited highly variable demand, leading to discrepancies with the manufacturer's weekly demand forecast. Traditional demand forecasting solutions, based on statistical algorithms, were unable to cope with the short lead times and daily sales orders due to the short shelf life of food products. This resulted in unfulfilled customer orders. Additional rule-based solutions procured to improve production scheduling also failed to optimize schedules and significantly improve manufacturing operations.

The Fortune 100 technology company faced a significant challenge in managing its diverse portfolio of over 500 facilities worldwide, which ranged from standard office buildings to energy-intensive labs and data centers. The company required a software solution that could effectively manage energy and greenhouse gas (GHG) emissions, integrate and analyze sustainability and energy metrics, and report results from energy and emissions mitigation projects for its annual sustainability report and the Carbon Disclosure Project. The company also needed to perform detailed interval analysis on thousands of opaque energy-consuming racks of equipment, identify and analyze energy efficiency opportunities, and manage a global portfolio of low-cost, capital-intensive energy efficiency and emissions mitigation projects.

The world of foreign exchange (forex) trading is a high-stakes, high-speed environment where milliseconds can equate to millions of dollars. Equinix, a provider of multi-tenant data center space and interconnection services for some of the world's largest forex service providers, was approached by a client in late 2015 with a complex challenge. The client required fast, secure connections for forex trading, latency equalization for a level playing field, and the installation of an underground Outside Plant (OSP) without the ability to test before deployment. The project was further complicated by a tight deadline and zero margin for error, necessitating a flawless partnership and high degree of technical expertise.

SunPower, a leading residential and commercial renewable energy company, monitors over 286,000 systems and 6 million devices in the United States. The company aimed to differentiate itself by creating a software offering for consumers that pairs with their SunPower Equinox® solar and SunVault™ storage systems. This software would provide consumers with rich access to their own energy usage data, control over their SunVault™ system, and allow SunPower to optimize its service and offerings. However, this required SunPower to collect, aggregate, and provide access to real-time data from 6 million devices, a task that was beyond the capabilities of its legacy system. SunPower wanted to utilize the vast amount of data it generated on energy usage across its existing fleet to build more efficient products, make data more accessible and actionable by different parts of the business, and offer customers a more instantaneous energy management experience.

The modern network management landscape is fraught with complexities, necessitating monitoring solutions that are dynamic, flexible, and scalable. Network infrastructures built for digital transformation require these solutions to keep pace with their evolving environments. The challenge lies in spotting, addressing, and preventing network performance issues in hybrid environments. The goal is to boost network performance and improve user application experience by proactively monitoring multivendor networks, and turning insights into action across enterprise, communication, and managed service provider environments.

The customer, a leading global IT services provider, was seeking to enhance its security credentials to win a lucrative contract with a major North American financial institution. The challenge was to restrict access to sensitive data and improve the protection of customer information. The customer also needed to comply with consultant security policies in training, development, and testing environments, and establish greater controls for alternative development opportunities like offshore initiatives. Furthermore, the financial institution required a solution that could achieve secure, realistic data reproduction and integrated masking across multiple database types and applications.

KTR Systems, a global company with over 1,200 employees and 24 subsidiaries, was facing a significant challenge in protecting its diverse and complex digital infrastructure from increasingly sophisticated cyber-attacks. The company's traditional security tools, which relied on historical data to detect threats, were proving ineffective against novel attacks. In 2019, KTR Systems fell victim to two instances of CEO fraud, confirming that their security measures were inadequate. The company's IT team was also limited in its ability to monitor global workforce activity around the clock. Furthermore, the company suffered an attempted ransomware attack, which, although thwarted before causing damage, highlighted the need for a more robust security solution.

Salesforce DMP collects, stores and makes every piece of audience data continuously available to its clients, managing more than 10 petabytes of on-demand data.This approach, however, puts enormous demands on the Salesforce DMP system to quickly and efficiently process massive quantities of data. Salesforce DMP needed tools to ensure it could deliver high return on investment to its clients while continuously developing and bringing new platform features to market.

UBS Arena needed cabling and connectivity solutions that would support sophisticated sound systems, a 5G network, a distributed antenna system (DAS), New York’s largest scoreboard and two levels of high-resolution LED ribbon boards.The venue’s network infrastructure needed to support these types of connected technologies as well.The wireless network would need to support the seamless connection of tens of thousands of devices in the venue’s completely cashless environment. 

IGEL Technology has decided to move towards cloud-based workplaces from the early stages. The company previously had an external service provider that operated a Citrix infrastructure for the majority of its IT users.

PCL Construction, one of the largest construction companies in Canada and the United States, faced a significant challenge when it came to drone data capture for solar construction projects. The company's existing quadcopters and multirotors were not sufficient for the task due to the repetitive and demanding nature of solar field construction projects. These projects required reliable data for daily monitoring, which the existing drones could not provide. The construction of solar fields happens in 'waves,' with production teams driving more than a thousand piles a day and module crews placing five times as many solar panels in the same timeframe. This fast-paced, large-scale construction offered a limited view from the ground, making drone data crucial. However, the company needed a dependable workflow and a processing engine that could deliver orthomosaics to the superintendent every night.

INDYCAR, a premier motorsport entity, was seeking ways to enhance the fan experience beyond the traditional means. The organization wanted to leverage technology to provide real-time race data, media-rich features, and immersive experiences to its growing fan base. The challenge was to develop a fully functional mobile application that could handle the vast amount of data generated during races, provide real-time updates, and engage fans in a meaningful way. The app needed to be ready for worldwide downloads before the start of the 2019 race season. Furthermore, the app had to be scalable, capable of supporting over 100,000 concurrent users, and offer enhanced features such as real-time telemetry, live leader board, and track map. The development timeline was tight, with only six months to the first race of the season.

Glyphic Biotechnologies, Inc., a biotechnology startup revolutionizing the field of proteomics, was facing challenges in managing and documenting meeting action items. The traditional method of writing down action items during meetings was proving inefficient, as it was difficult to keep up with the speaker and easy to miss important information. Furthermore, the process of taking notes during meetings was distracting, reducing the team's presence and focus on the discussions. The team often found themselves interrupting the speaker to repeat information, extending the duration of meetings. Additionally, organizing and maintaining these notes for easy access and reference was a significant challenge, given the high number of meetings the team was having daily.

Cvent, a leading meetings, events, and hospitality management technology provider, was facing challenges with the security of their applications. The applications were created using open-source tools, and the security process was largely manual. This made it difficult for the development team to accelerate their code development and release cycles while ensuring the security of each release in pre-production. Additionally, Cvent was struggling with conducting third-party checks on partners. While compliance checklists and audits were in place, they only captured a snapshot of a partner's commitment to security at a given time. This left Cvent and their partners vulnerable to security incidents from connected devices or phishing emails. Prior to Data Theorem, Cvent relied on penetration testing audits to expose vulnerabilities. However, the high costs and limited coverage of this methodology made it an inadequate solution. Cvent wanted application security to be a critical part of their daily development process.

Feedier, a feedback and survey software company, was facing the challenge of establishing itself in the highly competitive Software as a Service (SaaS) market. The SaaS ecosystem is dominated by large players, making it difficult for new entrants like Feedier to gain a foothold. The company needed to find a way to differentiate itself from its competitors and carve out a niche in the market. The challenge was not only to create a unique product but also to develop a smart go-to-market strategy that would enable the company to scale its business rapidly.

VerClare Boutique, a family-owned clothing brand based in Bloomington, Illinois, was facing a challenge in their online Shopify store. Their core customers, busy mid-west moms, were often abandoning their shopping carts due to their active lifestyles. The boutique needed a solution that could automatically follow up with these customers and remind them to complete their orders. The challenge was not only to recover the abandoned carts but also to do so in a way that was convenient and non-intrusive for their customers. The boutique was looking for a solution that could seamlessly integrate with their Shopify store and Facebook Page, and effectively increase their revenue.

Doctors Without Borders Italy, the Italian entity of the international medical-humanitarian organization Médecins Sans Frontières (MSF), was facing critical human resources needs. The organization was struggling with the management of selection and onboarding processes for staff at the Italian headquarters. This included interns, promoters dedicated to acquiring new donors with a regular contribution to MSF, and the humanitarian projects team in Italy, responsible for selecting workers for specific projects in the country. The organization needed a solution to streamline these HR processes, improve communication between the organization, new hires, and employees, and collect and analyze data to verify the ROI of job boards and channels used to advertise vacancies.

Hewlett Packard Enterprise (HPE) is undergoing a significant transformation, aiming to transition all of its on-premises IT infrastructure products to cloud-based as-a-service offerings by 2022. This move is driven by increasing customer demand for cloud-based services. In 2019, HPE introduced GreenLake Central, a sub-brand that delivers consumption-based IT services, enabling customers to build a seamless experience between their public and private clouds. However, the GreenLake Central platform has significant identity requirements, such as the need to securely federate and authenticate various user types including administrators, support teams, customers, and partners—all within a single user interface. To meet these identity requirements, HPE needed an identity and access management (IAM) partner to help integrate enterprise identities and secure APIs.

SWVL, a provider of tech-enabled mass transit solutions, was facing a significant challenge in engaging with its customers effectively. Operating in 135 cities across 20 countries, the company had to deal with a diverse customer base with varied languages. The challenge was to ensure that they could communicate with every customer at the right time across different channels. The company wanted to automate its communication based on the customer journey and lifecycle stage. However, the existing processes were time-consuming and required significant bandwidth from internal teams.

Movimientos Sagrados, a small meditation workshop business based in Mexico City, was facing challenges in efficiently managing their lead qualification process and improving their ad campaign performance. The business, run by a husband and wife team, was spending three to four hours daily answering queries from potential customers evaluating their course. The team was looking for a solution to reduce the time spent on prospect generation and customer support, and to enhance the effectiveness of their ad campaigns. The lead qualification process for their intimate workshop involved a lot of trust-building, personal interaction, and answering questions, as a personal connection with the instructor was a key factor for attendees in choosing their workshop over others.

InstaDeep's BioAI team was faced with the challenge of managing numerous experiments for their DeepChain™ platform, a complex software for protein design. The team was dealing with scattered experiment logs, difficulty in sharing experiment results, and the burden of handling infrastructure and operations. The team needed a solution that was easy to use, could connect to TensorFlow and PyTorch logs, and was cost-effective. The challenge was to find a tool that could streamline their experiment management process, improve visibility of experiment logs, and facilitate collaboration among researchers and engineers.