Case Studies.

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18,926 case studies
West Coast Sand and Gravel Saves 5,205 Gallons of Fuel per Quarter by Reducing Idling
West Coast Sand and Gravel, a company servicing the construction industry, faced challenges in tracking productivity, customer service, and verifying deliveries due to heavy reliance on communication via radio/phone with drivers. The company sought a more efficient solution to relay information from drivers back to the office and a method to confirm deliveries and pickups that would not consume much time for the driver or employees back at the office. They also needed a GPS tracking solution that was user-friendly so that employees would be able to use the software company-wide.
Landscape Company Uses Fleet Tracking to Reduce Costs and Gain Valuable Insight
Singing Hills Landscape, a commercial landscaping installation and maintenance company, was facing a challenge with excessive vehicle idling, especially while crews loaded up equipment and materials. The company suspected that if the vehicles were left running in the yard, they were likely also left running at job sites. Singing Hills also wanted to verify and improve the efficiency of routes taken to job sites to help decrease miles driven and fuel costs. They were also aware that there were many unknowns that GPS fleet tracking software could help them uncover.
Dayton’s Pest Control Uses Fleet Tracking Software to Uncover New Business Challenges
Dayton’s Pest Control, a family-owned business in Knoxville, Tennessee, was facing challenges in increasing driver accountability and verifying job completion. They wanted to ensure that their technicians were at the correct locations and were utilizing company trucks appropriately during work hours. Additionally, they faced customer disputes where customers claimed that their technicians had not serviced their accounts. Without a GPS tracking system in place, Dayton’s had no way to verify whether their technicians had completed the jobs or not.
NuBilt Uses GPS Fleet Tracking to Ensure Quick Emergency Response
Nubilt, a restoration and construction company based in Denver, Colorado, was facing several challenges related to their fleet management. They were struggling with high fuel costs and needed a tool to monitor how their vehicles were being used. They also needed a way to track when employees arrived and left job sites and their overall whereabouts throughout the day. Most importantly, they needed to improve their dispatching process to ensure that they could uphold their two-hour response time guarantee. The company was looking for a technology solution that could help them address these challenges and improve their operations.
AlliedBarton Adds To Their Service Offering with GPS Insight
AlliedBarton Security Services, the largest American-owned company offering security officer services, recognized a need for increased patrol and alarm response services for clients and prospects. As the demand for patrol and alarm response continued to grow, AlliedBarton realized they would need an efficient way to track the location of the vehicles and the amount of time they spent at each property. This need for efficient tracking sparked AlliedBarton’s interest in GPS tracking.
Pest Control Company Benefits from More Than $1,000 Per Month in Fuel Savings
Invader Pest Management, a leading pest control company in Phoenix, Arizona, was facing a significant challenge in controlling fuel costs. With gas prices hovering around $3-4 per gallon, the management was keen on understanding their exact expenditure and whether it was justified. Additionally, they needed to monitor how long their technicians were spending at each job location. This data was crucial in assessing the productivity of their technicians and determining if they could handle more jobs per day.
GPS INSIGHT SUCCESS STORY: MedCare Improves Delivery Success Rate to 99% with GPS Insight
MedCare Equipment Company, a medical equipment delivery company, was facing challenges in finding the most efficient way of delivering items from point A to point B as quickly as possible. The company's mission to improve the health and well-being of every life they touch added a unique challenge as their customers' lives often depended on the items they delivered. The company's IT department understood the value of GPS vehicle tracking and how it could help them complete deliveries faster, but their current provider did not offer the reliable data needed to improve their business. The GPS data they received was strictly in real-time and did not provide them with any historical data, making reporting impossible. As the company grew to service more areas, an increased level of logistical insight was required to meet their standards of excellence.
GPS INSIGHT SUCCESS STORY: East Central Energy Reduces Average Monthly Vehicle Costs by $3,000
East Central Energy, a member-owned electric cooperative, was facing challenges in managing its fleet of over 75 vehicles across a large service area of 14 counties. The company needed to optimize its resources and improve its outage response time. The company also had a strong emphasis on safety and wanted to prevent scenarios where technicians or apprentices were unaware of their location during emergency situations. The company also wanted to integrate GPS data with their existing mapping system, MapWise, to improve their outage management system.
GPS INSIGHT SUCCESS STORY: Parks & Sons Saves $150,000 in Fuel Costs After Implementing GPS Insight
Parks & Sons, a waste and recycling hauler in Sun City, Arizona, experienced substantial growth over the past 10 years, significantly expanding their footprint across the Phoenix area. Prior to tracking their fleet with GPS technology, the dispatchers and area supervisors were relying heavily on CB radio and cellular devices to communicate the physical location and destination of their drivers across 50 to 65 varying routes. This led to an unnecessary level of calls throughout the day relaying simple, yet vital, location information. As new stops were added to routes, assigning them was a manual process; one that did not account for inefficient route overlaps. Inefficiencies add unnecessary cost to any organization. Not only do route overlaps extend the amount of time it takes to complete area pickups, it extends the usage of the vehicle and the fuel it takes to operate the vehicle. Parks & Sons needed a better system to understand which vehicles needed servicing and a better way to get them back on the road as quickly as possible.
GPS INSIGHT CASE STUDY: How CBMI Put a Stop to Customer Disputes and Employee Suspicion
Cal Building and Maintenance (CBMI) was facing frequent disputes from customers regarding the number of hours their service technicians claimed to have spent on the job. There were also internal suspicions that the service technicians were inflating the hours worked on their field reports. The company needed a solution to eliminate the doubts of the customers and to verify if they were overpaying their workers due to inaccurate time reporting. The challenge was to find a way to hold the service technicians accountable for their time and to provide concrete evidence to the customers about the time spent on their job.
1-800-GOT-JUNK? Toronto Uses Telematics to Improve Routing and Customer Service
1-800-GOT-JUNK? Toronto, the largest franchise in the network, employs young drivers, often college students, who lack professional driving experience. While these drivers are personable and work well with customers, their lack of experience can be a concern. The company needed a solution to manage these inexperienced drivers and ensure efficient routing to customer locations. The company also wanted to improve its dispatch responsibilities, such as sending the nearest truck to a new pick-up location and re-routing others as needed. Additionally, the company wanted to ensure the security of their vehicles overnight.
J.F. Kitching & Son Ltd. - Transparency and Accuracy for Billing
J.F. Kitching & Son Ltd., a third-generation family business providing aggregate transportation services, faced a significant challenge in accurately billing its customers. The company bills customers based on the time it takes to deliver the product rather than by weight. This method of billing was complicated by the use of a local toll highway, which has tiered rates based on the time of usage. The company needed an accurate way to measure the hours it took to deliver its products and services to customers.
ServiceMaster of the Valley Utilizes Geotab Telematics for Vehicle Security
ServiceMaster of the Valley, a commercial and residential carpet, furniture, and insurable loss cleaning company based in Kentville, Nova Scotia, faced a significant challenge when one of their trucks was stolen. The vehicle was eventually recovered, but it had been damaged and there were no security measures in place to prevent such an incident from happening again. This incident prompted Harry Harmes, the franchise owner, to look into telematics software as a solution to this problem. Several telematics companies approached Harmes, but he chose Geotab because they are a Canadian company and they offered the most seamless and streamlined installation process.
Tracking driver fatigue in Azerbaijan
LafargeHolcim, a global leader in the production of construction materials, was facing a problem of tracking the work-rest schedule of their drivers in Azerbaijan. The drivers were responsible for delivering cement to remote regions of the country. However, accidents involving the trucks started happening more frequently due to driver fatigue. The company needed a telematics solution that could track 169 drivers and measure the duration of their work and rest periods.
Monitoring of corporate vehicles with Nimbus
Several large companies in Sri Lanka were facing difficulties with their corporate shuttle buses. The buses were often late, drivers violated traffic rules, and passengers did not arrive on time at the bus stops, causing drivers to wait for them. These issues negatively impacted the quality of transport services. The companies needed a solution to manage their transport services and a mobile application for passengers.
Monitoring of Papa John’s couriers in Russia
Papa John’s in Russia was facing a challenge with their courier delivery system. They were using the iiko restaurant automation system, which allowed them to control the premises used and finances, but it did not provide the ability to control the locations and movements of couriers. This lack of information meant that they had no way of knowing how much time the courier spends on delivery, or what happens during the trip, such as breakdowns or dangerous situations on the road.
Preventing from vehicle thefts in Russia
The customer, a car rental company in Russia, was facing a significant problem with vehicle theft. The company needed a transport monitoring system that could provide remote engine shutdown, real-time monitoring, historical data for analysis and reporting, geofence control, event-based notifications, and a mobile app for vehicle control outside the office. The challenge was to implement a system that could effectively prevent theft and provide comprehensive vehicle monitoring capabilities.
Monitoring of medical staff using Wialon in one of Sri Lankan hospitals
At a hospital in Colombo, Sri Lanka, patients were increasingly complaining about delayed medical attention. The medical staff, in addition to responding promptly to a patient's panic button, had to manually turn off an LED display panel indicating the patient's room where aid was requested. This required setting the time interval between the LED display panel turning on and off manually each time. The hospital executives were seeking a solution to automatically determine the exact time a nurse takes to respond to a patient's request.
Monitoring passenger transport in Kyiv region with Nimbus
The Kyiv Regional State Administration was facing a challenge in controlling the transportation system in the Ukrainian capital and the Kyiv region. Passengers were also struggling with the efficient use of public transport due to a lack of online information on schedules and routes. The administration needed a solution that could provide real-time tracking of buses and offer information on stops and schedules. The solution also needed to be accessible to carriers for planning routes and assigning buses.
Monitoring of milk in industries in Russia
The Noginsky agricultural producer in Russia had previously implemented Wialon to monitor specialized vehicles and control fuel. The system was successful in satellite tracking, leading the client to express interest in using the system to monitor raw material in industries, specifically milk. The client needed a solution that could accurately monitor technological processes and provide real-time data.
WiaTag: delivery monitoring in Kuwait
Zitaat, a Kuwait-based company, provides an online food ordering platform for various restaurants and fast food chains, including McDonald’s, Dip’n’Dip, and Arby’s. The company also provides delivery services for these orders. However, Zitaat faced a challenge in monitoring its fleet of over 500 vehicles and accessing the history of orders. The company needed a robust monitoring system that could track the location and speed of its delivery vehicles, as well as provide information on the battery level of the drivers' phones.
Smart filling stations with Wialon
Veltum-Zaporozhye LLC was facing difficulties with their filling station located within the enterprise's territory. The filling station operator was recording the fillings in a paper logbook, which was time-consuming and insecure. Mistakes were often made while filling in the logbook, resulting in discrepancies between the values specified on paper and the actual amount of fuel given. Additionally, fuel was being dumped by drivers, and one fuel pump was out of order.
Eco Driving and Wialon prevents accidents and saves lives
Puma Energy was facing a significant issue with an increasing number of traffic accidents involving their trucks. The company was unable to analyze the cause of these accidents due to the limited functionality of their monitoring software. This resulted in substantial losses related to damaged vehicles and undelivered cargo, costing about $150K per accident. Additionally, there were fatalities due to tank truck explosions and fuel ignition.
Train monitoring in Ireland
Irish Rail was facing several challenges related to train maintenance and operation. The company was unable to monitor fuel levels due to the breakdown of factory-installed fuel level sensors, leading to the risk of engine cutoff. This also meant that trains had to be filled up every time they arrived at a depot, resulting in a 1.5-hour time loss per train. Additionally, train idling was causing fuel losses as drivers would not stop the engine after the end of their shift to avoid spending time warming it up at the start of the next shift. The company also wanted to remotely control the trains to monitor unforeseen stops and other force majeure events.
Wialon helps to control ice cream transportation in Sri Lanka
Ice cream manufacturers in Sri Lanka were facing a significant challenge in transporting their perishable product due to the tropical climate of the island. The temperature inside the containers often reached almost 35°С, causing the ice cream to melt and spoil. Additionally, drivers would often switch off the refrigerators to save fuel, exacerbating the problem. This situation led to substantial losses for both the shippers and receivers of the ice cream.
Pharmaceuticals transportation monitoring with Wialon
A large logistics company from the South Asian region faced a problem of carrying and storing pharmaceuticals, which are very sensitive to transportation conditions. The company needed to monitor the cargo location, control every pharmaceutical consignment independently, support temperature conditions both inside the vehicle and at the warehouse, and control the safety and integrity of the drug’s packaging. The company turned to KLOUDIP, a Gurtam partner and a provider of telematics solutions from Sri Lanka, for a solution.
Monitoring of passenger flow in Colombia with Wialon
A large transportation B2B company from Colombia was facing issues with controlling the passenger flow consisting of 2500 employees, who use 70 buses. The client did not know the exact number of passengers for each ride, and the company did not want to pay for those who were supposed to take a bus but didn’t. The boarding process was slow and inefficient because drivers recorded the number of passengers manually. There were inaccuracies in their notes, which resulted in payment errors and financial losses for the client.
Returning stolen smartphones in Costa Rica
The client of the partner company Semacc, based in Costa Rica, is a supplier and distributor of mobile devices in San Jose, the capital city. The client has a salesroom where some smartphones are kept on display and are publicly available. This has led to a significant problem for the client as these devices have been frequently stolen. The theft of these cell phones has caused a significant financial loss for the client and a solution was needed to prevent further thefts.
Customer Service Case Study: Fleet Management in Consumer Goods Industry
The customer, a company in the consumer goods industry, was experiencing declining service levels with their current fleet management company. Their drivers were not receiving the level of customer service and support they required to keep them and their vehicles on the road and in compliance. The customer initiated an RFP process to review products and services provided by major fleet management companies to improve their service levels.
Strategic Alliances
A U.S.-based multinational energy company needed a comprehensive solution to align 150+ decentralized company-run van pools, offered as an employee transportation benefit. With no direct business owner assigned to the overall operation, the customer turned to Element as a trusted resource for vehicle sourcing, management assistance, consolidated billing and delivery of a consistent employee experience. The customer needed 150+ passenger vans equipped with specific amenities. The customer wanted Element directly involved as a business partner, to work with them to source and manage the units.

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