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A Day in the Life Of… Information Systems Analyst
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
Services
- System Integration
The Challenge
Joel Klein, a Senior Information Systems Analyst for the Fleet Services Division of Sacramento County, CA, is responsible for troubleshooting any issues that other users at the County may have with their fleet management software. He also optimizes and configures the software’s treatment of parts and time to effectively auto populate work orders. Additionally, Klein spends a significant amount of his time building customized reports for upper management to use in decision-making with regards to the fleet. The challenge lies in ensuring that the fleet management system is active and ready for each day’s work, and that it is working effectively for all users. This includes the Lead of Light Fleet Operations, the Heavy Fleet Supervisor, and the Parts team.
About The Customer
Joel Klein is a Senior Information Systems Analyst/M5 Administrator for the Fleet Services Division of Sacramento County, California. He has been working in his current role for over two years, having started in February of 2017. His primary responsibilities include troubleshooting any issues that other users at the County may have with their fleet management software, while also optimizing and configuring the software’s treatment of parts and time to effectively auto populate work orders. In addition, Klein also spends a large chunk of his time building customized reports for upper management to use in decision-making with regards to the fleet.
The Solution
Klein and the Sacramento County Fleet Division utilize two critical elements of effective fleet management: fleet management software and fuel management software. They use AssetWorks FleetFocus and FuelFocus, which are fully integrated with each other. This optimizes their fleet by verifying that the drivers and vehicles at the pump are accurate, ensuring correct fueling, providing real-time information from the pump to the software, and cost savings through increased security and precise data for billing. Klein also creates specific, customized reports using SQL Script. These reports require hard work and careful consideration, and sometimes take days or weeks to build. The reports include the Vehicle Utilization Report, the Accident Report, the Motor Pool Report, and the Executive Summary Report.
Operational Impact
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