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Afloral Enhances E-commerce Operations with integrator.io
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- E-Commerce
- Retail
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
The Challenge
Afloral, a floral decorating company, transitioned to a pure-play e-commerce company in 2007. The company has been growing at a rate of 10% year-over-year for the past decade. To keep up with this growth, Afloral adopted Shopify as their e-commerce platform. However, with over 3,500 SKUs and counting, they faced the challenge of seamlessly connecting and sharing data between the webstore, their third-party logistics provider (3PL), and Afloral’s own warehouses. This integration was crucial to provide full visibility into orders, fulfillment, and products across all platforms. Additionally, Afloral wanted complete control over and visibility into the implementation, enabling them to fix any issues immediately. They also sought the flexibility to build their own ecosystem of applications, integrating third-party applications such as 3PL, accounting, and inventory management into the e-commerce platform.
About The Customer
Afloral.com, Inc. is a floral decorating company that provides premier silk flowers, floral supplies, and decorations to DIY crafters, florists, and event planners for weddings and home décor. The company offers a wide range of products, along with step-by-step DIY guides, how-to videos, a design gallery, a wedding blog, and access to superior customer service. Afloral transitioned to a pure-play e-commerce company in 2007, closing its regional floral distribution business. Today, the primary sales channel is the Afloral webstore, with fulfillment handled by a third-party logistics provider. The company has been growing at a rate of 10% year-over-year for the past decade.
The Solution
Jonathan, a key decision-maker at Afloral, identified integrator.io as the solution to their challenges. He had previous experience with Celigo, the company behind integrator.io, and was convinced that it was the right tool for their needs. Integrator.io provided Afloral with the control they desired, allowing Jonathan to quickly make updates to the integrations and monitor them via the integrator.io dashboard. The platform also offered cost and time savings, as it eliminated the need to rely on third-party developers. Integrator.io ensured reliability and scalability, with automatic data updates between the online storefront, 3PL, and warehouses, ensuring accurate and up-to-date data regardless of the volume of orders processed. Finally, integrator.io provided the flexibility Afloral needed to easily add or update applications integrated into its e-commerce operations.
Operational Impact
Quantitative Benefit
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