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Case Studies > Albelli: Finding a User-friendly Mobile Cloud Solution

Albelli: Finding a User-friendly Mobile Cloud Solution

Technology Category
  • Functional Applications - Inventory Management Systems
  • Platform as a Service (PaaS) - Connectivity Platforms
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
  • E-Commerce
  • Retail
Applicable Functions
  • Warehouse & Inventory Management
  • Logistics & Transportation
Use Cases
  • Inventory Management
  • Warehouse Automation
  • Remote Asset Management
Services
  • System Integration
  • Training
  • Cloud Planning, Design & Implementation Services
The Challenge
Albelli, a manufacturer and e-retailer of high-quality photo print products, faced significant challenges with their existing mobile barcoding solution. The primary issue was the lack of user-friendliness, which made it difficult for warehouse staff to adapt quickly. Additionally, the existing system was limited to registered users and devices, restricting access to essential data. This was a major hindrance for a B2C business that required round-the-clock data access. With a forecast for serious growth, Albelli needed a scalable and user-friendly mobile solution that could support their expansion and improve operational efficiency.
About The Customer
Albelli is a Netherlands-based manufacturer and e-retailer specializing in high-quality photo print products. The company serves a diverse customer base across Europe and is known for its commitment to delivering top-notch products. With a strong focus on customer satisfaction, Albelli has been experiencing significant growth and is poised for further expansion. The company operates in a highly competitive market, where timely delivery and efficient operations are crucial for maintaining customer loyalty. As a forward-thinking organization, Albelli continuously seeks innovative solutions to enhance its operational capabilities and support its growth trajectory.
The Solution
To address their challenges, Albelli implemented Oracle SCM Cloud in January 2018. Based on Oracle's recommendation and positive feedback, they chose RF-SMART as their mobile solution. RF-SMART's inventory management tools were deployed throughout the warehouse, enabling real-time tracking of receiving, putaway, and picking processes. The cloud-based platform allowed for data accessibility from anywhere, eliminating the need for VPN connections. This improved visibility and responsiveness, enabling staff to address issues promptly. Additionally, the RF-SMART console provided direct access for managing day-to-day changes, reducing dependency on technical support. The user-friendly interface and fast training times further enhanced operational efficiency.
Operational Impact
  • The implementation of RF-SMART significantly improved Albelli's operational efficiency. The user-friendly interface allowed warehouse staff to adapt quickly, reducing training times from 2-3 weeks to just 1 week. This enabled the team to focus more on producing and fulfilling orders, thereby enhancing productivity.
  • The cloud-based platform provided real-time data access, allowing staff to respond to issues promptly without being physically present at the warehouse. This improved the overall responsiveness and service quality, ensuring timely deliveries to customers.
  • The direct access to the RF-SMART console empowered the team to manage and administrate day-to-day changes independently, reducing the need for technical support. This streamlined operations and allowed for quicker adjustments based on user preferences.
Quantitative Benefit
  • Training times reduced from 2-3 weeks to 1 week.
  • Improved delivery times, ensuring customer orders are fulfilled within two working days.

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