BGC Engineering's Efficiency Boost with Nintex Platform

Technology Category

Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Robots - Wheeled Robots

Applicable Industries

Mining
Telecommunications

Use Cases

Process Control & Optimization
Time Sensitive Networking

Services

Hardware Design & Engineering Services

The Challenge

BGC Engineering, a Canadian applied earth sciences company, was facing challenges with its traditional data collection model. The company, which provides consulting services to various industries, had to manually collect data at many of its remote project sites due to lack of connectivity. This process was not only time-consuming but also prone to transcription errors and missing data. The company's standard laptops were not durable enough for job site use, and while Toughbooks were used when electronic devices were needed, they were not an optimal solution. BGC needed a solution that would improve data collection efficiency, reduce the need for multiple site visits, and optimize its field information capture and customer reporting processes.

About The Customer

BGC Engineering Inc. is a professional services firm based in Vancouver, British Columbia, Canada. The company specializes in applied earth sciences, providing consulting services to the mining, oil and gas, and transportation industries, among others. BGC operates from 11 offices across North and South America, with a staff of more than 280. The company prides itself on delivering high-quality data to inform the recommendations it provides to clients, a commitment that has earned BGC a reputation for unparalleled excellence in engineering services.

The Solution

BGC partnered with Dynamic Owl, an IT consulting firm, to implement a solution based on Nintex Mobile, Nintex Forms, and Nintex Workflow. This solution extended BGC's process automation to include data capture in remote field locations. Nintex Mobile provided BGC users with anytime, anywhere access to dynamic workflows and forms, eliminated paper-based processes through mobile data capture, and enabled engineers to initiate processes in the field and receive feedback from the office in real time. The Nintex solution also allowed users in the field to quickly and easily create or change forms on the fly. Nintex Mobile apps delivered technology that redefined the concept of “end-to-end processes,” enabling BGC to extend process automation and support remote field data gathering, while dramatically reducing cycles, shortening the process overall.

Operational Impact

The implementation of the Nintex solution has significantly improved BGC's operational efficiency. The company has been able to extend its process automation to include data capture in remote field locations, reducing the need for multiple site visits and redundant data gathering. The solution has also eliminated paper-based processes, reducing the risk of transcription errors and missing data. Furthermore, the ability to create or change forms on the fly has provided a significant advantage for engineers working in remote locations. The Nintex solution has also enabled BGC to leverage familiar consumer hardware and take advantage of existing IT investments in Nintex and SharePoint, further increasing ROI.

Quantitative Benefit