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Revenue.io > Case Studies > Boosting Sales Efficiency and Accessibility: A Case Study on Revenue.io's Impact

Boosting Sales Efficiency and Accessibility: A Case Study on Revenue.io's Impact

Technology Category

Cybersecurity & Privacy - Security Compliance
Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Education
Telecommunications

Applicable Functions

Quality Assurance
Sales & Marketing

Use Cases

Leasing Finance Automation
Time Sensitive Networking

Services

Training

The Challenge

The sales team at a leading company in the ADA & WCAG compliance space was in search of a sales enablement platform that prioritized accessibility. They needed a solution that was compatible with Salesforce, offered comprehensive reporting, and provided prospecting and outreach tools for both phone and email. The challenge was to find a platform that not only met these requirements but also improved the efficiency of their sales process.

About The Customer

The customer is a leading company in the ADA & WCAG compliance space. They are committed to making the internet more accessible and compliant with ADA & WCAG standards. Their sales team was in need of a sales enablement platform that not only prioritized accessibility but also improved the efficiency of their sales process. They required a solution that was compatible with Salesforce, offered comprehensive reporting, and provided prospecting and outreach tools for both phone and email.

The Solution

The company chose Revenue.io for its strong commitment to accessibility and its suite of products that perfectly matched their business needs. They implemented a combination of RingDNA, Guided Selling, and Conversation AI to provide a comprehensive phone, email, and coaching solution. The Revenue.io platform enabled the entire sales team to participate in prospecting. The time-saving features like click-to-dial and voicemail drop made their outreach more efficient, saving each rep an average of 15 hours per month. The Guided Selling product was used daily, allowing reps to perform all their prospecting tasks within Salesforce, making all the data they needed easily accessible and actionable.

Operational Impact

The implementation of Revenue.io's platform resulted in a significant improvement in the sales team's efficiency and productivity. The Team Lead observed immediate efficiency in their outreach as reps started saving time due to the platform's features. The Guided Selling product became an integral part of their daily operations, allowing them to perform all their prospecting tasks within Salesforce. The Sales Development Team Lead found the Conversation AI call recordings useful for coaching, which helped many reps to improve their performance. More reps were promoted within the first 6 months of using Revenue.io than in the entire year previously, indicating a significant improvement in performance. The platform also helped the company to reach a larger number of companies, facilitating more conversations about internet accessibility.

Quantitative Benefit

Each rep saves an average of 15 hours per month with Revenue.io
The whole team collectively saved 2,000 hours of time in their first 6 months
More reps were promoted in the first 6 months than in the entire year previously, since they were overachieving quotas with Revenue.io products