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BatchMaster Software > Case Studies > Customer Success Story - Cain Food Industries Inc.
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Customer Success Story - Cain Food Industries Inc.

Technology Category
  • Functional Applications - Inventory Management Systems
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Discrete Manufacturing
  • Quality Assurance
Use Cases
  • Inventory Management
  • Manufacturing System Automation
Services
  • System Integration
  • Software Design & Engineering Services
The Challenge
Cain Food Industries, Inc., a Dallas-based company that produces and supplies micro-dose ingredients for the wholesale and retail baking industries, was facing several challenges with their previous business operation software, Process-Pro. They often encountered problems in lot traceability, an essential requirement of their customers who need this information for regulatory compliance. Due to the lack of availability of real-time information of inventory and finance, it was very difficult for them to assess their current status and make the best use of the available inventory. In addition, they had to spend considerable time in calculations for their formulas. Their formulas are based on the bioactivity of enzymes, which is one of their main raw materials, and its bioactivity, which varies from lot-to-lot. To remain competitive in the current challenging economic environment, and to retain and expand their customer base which demands food ingredients in compliance with regulatory requirements, Cain Foods decided to search for an affordable software solution, which could satisfy these needs.
About The Customer
Cain Food Industries, Inc., founded in 1971, is based in Dallas, Texas. They produce and supply micro-dose ingredients for the wholesale and retail baking industries. They offer enzymes for baked goods and crackers; oxidation and bromate replacements; emulsifiers for tortillas, flat bread, pan bread, buns, and rolls; conditioners; and mold inhibitors for cakes, pies, and fillings. Many of these ingredients belong to a new category of “Clean Label Ingredients”, specially formulated to reduce the number of ingredients on food labels to make them more appealing to consumers. The “Clean Label” challenge is to replace artificial colors and additives (many of those 'E' numbers on labels) with natural ingredients. Cain Foods is a leader in this movement, and is well known in the food industry for their superior quality, unique product line, and highly trained experienced sales team receptive and responsive to customer problems. Their customers are wholesale and retail baking industries located in the United States and other parts of the world like Canada, Asia and Africa.
The Solution
After researching several options available in the market, Cain Foods found BatchMaster Manufacturing for SAP Business One to be the best option. BatchMaster Manufacturing for SAP Business One was a fully integrated application with newer technology equipped with comprehensive reporting, batch tracking and yield management functionality. Additionally, this ERP software was capable of providing trustworthy historical information they could count on, and fulfilled FDA compliance requirements of traceability. Implementation began on April 1, 2011 and was finished in four months. Cain Foods went live on August 1, 2011. After a very successful implementation and its use for 8-9 months, Tom McCurry, Exec.V.P. - Sales & Marketing, said that he was pleasantly surprised with the swift implementation of not only BatchMaster Manufacturing for SAP Business One, but also of the required customizations by the BatchMaster implementation team.
Operational Impact
  • Real-time access to available inventory, along with lot traceability, has translated into making the best use of available resources and increased returns.
  • They use different units of measure for the purchase of raw materials, manufacture and finished products. BatchMaster's efficient unit conversion module has eliminated calculation errors and saved valuable time.
  • Ease of creating new formulations. Cain Foods often creates new formulas to customer specifications, test and approve them. BatchMaster's Laboratory module allows them to design formulas to nutritional values and other physical properties, and also allows them to search their existing formulas for those which most closely match those new customer specifications.
Quantitative Benefit
  • Implementation began on April 1, 2011 and was finished in four months.
  • Cain Foods went live on August 1, 2011.

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