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Aptean > Case Studies > Customer Success Windsor Foods
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Customer Success Windsor Foods

Technology Category
  • Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Discrete Manufacturing
Use Cases
  • Manufacturing System Automation
Services
  • System Integration
The Challenge
Windsor Foods, a leading provider of frozen pasta products, was under great pressure from escalating commodity costs, particularly corn and wheat. In response, the company embarked on a number of cost-cutting efforts, including giveaway reduction programs, best-practice initiatives, and capital cost-saving efforts. However, these measures were not enough to offset the rising costs, and the company needed a more effective solution.
About The Customer
Windsor Foods is a leading provider of frozen prepared foods, including Italian cuisine, Pan-Asian appetizers, and Southwestern comfort foods. The company was founded in 1996 and maintains nine plants throughout the U.S. These plants service a variety of sectors, including foodservice, warehouse clubs, and industrial and private-label retailers. The company is headquartered in Houston, Texas. Despite its success, Windsor Foods was facing significant challenges due to rising commodity costs.
The Solution
To address its challenges, Windsor Foods invested in Factory MES, a Manufacturing Execution System software designed specifically for process manufacturers. The software was implemented in less than six weeks, providing real-time OEE (Overall Equipment Effectiveness) intelligence. Alongside the software, Windsor Foods also implemented a supporting improvement program. This combination of technology and process improvement was aimed at driving significant improvements in the company's operations.
Operational Impact
  • With the implementation of Factory MES, Windsor Foods was able to achieve significant improvements in its operations in less than seven months.
  • The software improved both changeover times and shop floor responsiveness, leading to increased efficiency.
  • The real-time OEE intelligence provided by the software allowed the company to make informed decisions and adjustments in a timely manner.
Quantitative Benefit
  • Achieved payback within one year
  • 3.5% OEE uplift in seven months

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