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Driving Social Action Through Integration: The Case of Seine-Maritime Department
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
- Cities & Municipalities
- Education
Applicable Functions
- Human Resources
Use Cases
- Inventory Management
- Personnel Tracking & Monitoring
Services
- System Integration
The Challenge
The Department of Seine-Maritime, the fifteenth largest in France, was facing challenges in automating its financial and human resources processes. The department, which is responsible for social action in the region, was struggling with manual processes such as the transmission of checks, bundles of documents, and liquidation statements. The department was also looking to implement an interface between its financial management solution and the human resources management solution to automate document processes and payments. The department was seeking a solution that could create interfaces between the different business applications to streamline and secure its financial and payment processes, simplify human resources processes, and reduce its environmental impact.
About The Customer
The Department of Seine-Maritime is the fifteenth largest in France, covering an area of 6277 km² and including 35 districts and 708 municipalities. The department's responsibilities revolve around social action, including support for the elderly or disabled, children, integration of people in need, and addressing fuel poverty. The department devotes nearly half of its budget to these social actions. To carry out its various activities, the department relies on nearly 5,500 employees. The department's other priorities include equipment, assistance to municipalities, education, culture and heritage, economic and social development, the environment, and tourism.
The Solution
The department chose the CGI Grand Angle management solution, combined with Software AG's webMethods Integration Server and BMC Software’s Control-M scheduler. The webMethods Integration Server provided the link between its internal business application “Espace Agents” and its HR management solution. The information or scanned documents would then pass through webMethods and then through a signature pad before being automatically transmitted to the HR management solution. The department also expanded the use of webMethods to inter-application exchanges for all of its information system functions. The department now systematically uses webMethods Integration Server whenever it wants to move documents from one business application to another. The implementation of the new process is then managed by the department's own internal teams.
Operational Impact
Quantitative Benefit
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