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Efficient Scaling and Enhanced Operations: Byers & Harvey's Journey with AppFolio
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Databases
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Buildings
- Telecommunications
Applicable Functions
- Facility Management
Use Cases
- Inventory Management
- Real-Time Location System (RTLS)
Services
- System Integration
The Challenge
Byers & Harvey, a thriving property management business based in Clarksville, Tennessee, was facing a significant challenge. Their existing software solution was not propelling them forward but rather hindering them from reaching their full potential. The company needed a modern, easy-to-use property management software that would fuel growth in terms of efficiency and unit count. The software had to be mobile-friendly, as property management happens as much in the field as it does in the office. The company also required a software solution that would allow them to work more flexibly and efficiently, and that would provide reliable customer support.
About The Customer
Byers & Harvey is a property management company based in Clarksville, Tennessee. The company has been in business for over 100 years and manages over 4,200 units. Their portfolio includes multifamily and community associations. The company was looking for a modern, easy-to-use property management software that would fuel growth in terms of efficiency and unit count. They needed a software solution that was mobile-friendly, allowed for flexible working, and provided reliable customer support.
The Solution
Byers & Harvey decided to switch to AppFolio Property Manager, a cloud-based property management platform. The platform’s reliability, security, and convenience gave the Byers & Harvey team the confidence to work more flexibly. The software was fully optimized for a great mobile experience, allowing the team to conduct inspections in the field and execute tasks in real-time. The cloud-based nature of the software meant that the team could work from anywhere, even when out of the office. The customer support provided by AppFolio was also a significant factor in the decision, with the team feeling confident that they could reach out for support whenever needed. The software also allowed the team to understand not just how to use it, but why they were doing things and why it worked.
Operational Impact
Quantitative Benefit
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