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Ensuring London Has a Safe, Clean and Sustainable Way of Managing Waste
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Cities & Municipalities
- Recycling & Waste Management
Applicable Functions
- Logistics & Transportation
- Quality Assurance
Services
- System Integration
- Training
The Challenge
Cory, a leading waste management, recycling and energy recovery company in the UK, was overly reliant on paper-based forms and checklists, making it difficult to meet current demands while planning an expansion of the business. These paper-based forms needed to be scanned and emailed to a central team who cut-and-pasted relevant information into an Excel spreadsheet for basic analysis. This process was time-consuming, costly, and did not allow for data to be seen in aggregate or in context. The company needed a solution that would streamline data collection, improve visibility of operations, and foster a culture of continuous improvement and awareness.
About The Customer
Cory is a company that has evolved from a coal distribution company on the River Thames into one of the UK’s leading waste management, recycling and energy recovery companies. Their vision is to be partner of choice for sustainable waste management throughout London and the South East of England. Cory operates four waste transfer stations in central London on the banks of the river Thames. The waste, which comes from London’s homes and businesses, is placed in containers, loaded onto barges and moved by river to Cory’s Energy Waste plant on the outskirts of London. The ash residue resulting from processing is then moved by river to another site, where it is reprocessed as building materials. Altogether, Cory processes 765,000 tonnes of London’s non-recyclable black bag waste a year.
The Solution
Cory implemented Intelex software applications like SPI (Sustainability Performance Indicators), Safety Observations Management Software and Incident Management Software. These applications allowed Cory to digitise their existing process, breaking old habits of emailing information to each other. The applications also allowed for real-time and accurate information collection, which was used in management meetings to drive decisions. The applications were also able to 'speak' to each other, adding to efficiencies. For example, inspections are one form of administrative control, and they are mandated through the risk assessment process. Being able to link records created in JSA with data in Audit Management and Inspection Management that demonstrate those controls are being applied and are effective is useful.
Operational Impact
Quantitative Benefit
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