Download PDF
Erhvervsstyrelsen: Automating financial planning processes and building budgets that everyone believes in
Technology Category
- Analytics & Modeling - Predictive Analytics
Use Cases
- Predictive Replenishment
Services
- System Integration
- Training
The Challenge
Erhvervsstyrelsen, the Danish Business Authority, supports businesses across Denmark. It runs 450 projects across 27 offices, employs 600 people, and is responsible for an annual budget of DKK 600 million (USD 89.8 million), as well as a number of national and EU grants. Each of these projects manages its own budget – but Erhvervsstyrelsen needs to maintain control of overall expenditure, report back to the Danish parliament, and demonstrate the value it delivers for taxpayers’ money. For this reason, it is very important for the organization to have a robust, reliable budgeting process. Erhvervsstyrelsen was formed by a merger of three former agencies, each of which had its own separate budgeting system. Since none of these systems could be adapted to meet the needs of the new organization, Erhvervsstyrelsen set up a new budgeting process based on spreadsheets. This process involved sending out spreadsheets to each project manager, and manually collecting and consolidating the data they sent back.
About The Customer
Erhvervsstyrelsen, the Danish Business Authority, is a government agency that supports businesses across Denmark. It runs 450 projects across 27 offices, employs 600 people, and is responsible for an annual budget of DKK 600 million (USD 89.8 million), as well as a number of national and EU grants. The organization endeavors to create the best conditions for economic growth in Europe, to make it easy and attractive to run a business in Denmark, and to improve Denmark’s competitiveness both within the EU and internationally. To support these objectives, the organization manages approximately 450 different projects, which aim at improving every aspect of the Danish business landscape, from simplifying regulations to fostering entrepreneurship.
The Solution
Following a rigorous procurement process, Erhvervsstyrelsen decided to implement an enterprise-class financial planning and analytics solution – IBM® Cognos® TM1®, implemented by IBM Business Partner Kapacity. The main objective was to select a solution that could automatically handle the data collection and consolidation processes, and eliminate the risk of relying on insecure, error-prone spreadsheets. When Kapacity showed what Cognos TM1 could do, the Erhvervsstyrelsen team was impressed – especially because it would be able to map its existing budget process into the system, rather than having to introduce a whole new process. The Erhvervsstyrelsen team was also impressed with the Kapacity consultants’ skills and knowledge, especially in the business analytics and business intelligence domain. The project involved more than just a technical implementation: it was also important to help the users adjust to the new system. It took some time for users to adapt from the familiar spreadsheet-based process to the new interface.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
Designing an intuitive UI for effective product demand forecasting in retail
The client, a leading luxury store chain operating in over 100 countries, was facing challenges with their product demand forecasting process. The process involved a significant amount of manual work, with all sales-related data being kept in Excel tables and calculated manually. The client's merchandising and planning experts used a demand forecasting web application to make estimations of customer demand over a specific period of time. The solution calculated historical data and other analytical information to produce the most accurate predictions. However, the client wanted to improve the efficiency and effectiveness of this process, making it faster, more accurate, and less complicated for their employees. They sought to unify all processes under an intuitive UI.
Case Study
Blue Bottle Coffee Enhances Ordering Accuracy and Reduces Waste with ML-Driven Demand Forecasting
Blue Bottle Coffee (BBC), a global coffee roaster and retailer, faced a significant challenge in managing the supply of pastries across its international network of cafes. The company was using a manual ordering system, where cafe leaders estimated the required quantity of pastries based on historical sales data, current inventory, and growth projections. This system was effective when BBC had a few cafes, but with over 70 cafes worldwide, it became inefficient and inaccurate. The inaccuracies led to either under-ordering, causing sell-outs and customer dissatisfaction, or over-ordering, resulting in food waste and profit loss. The suboptimal utilization of pastries was also affecting BBC's bottom line. Therefore, BBC needed a scalable, precise, and predictive ordering solution to improve pastry ordering accuracy, reduce food waste, and meet its sustainability goals.
Case Study
Optimizing delivery of global educational programs with deeper insight into company finances
EF Education First (EF) provides language tuition around the world, often by immersing students in another culture. As student numbers fluctuate in different markets and destinations, the company must manage a dizzying array of costs relating to staffing, accommodation and educational materials, and price its offerings to maintain healthy profits while also maximizing sales. With thousands of employees influencing its budgets and financial plans, the company had difficulty ensuring a consistent approach to calculating costs and collecting data. Historically, EF had relied on spreadsheets to collect and compile financial and operational planning data from employees. As a highly decentralized organization, this was no easy task, and it was difficult to ensure a standardized approach to calculating figures and creating accurate budgets.
Case Study
Getin Noble Bank S.A. Personalizing offers to meet customers’ specific banking needs raises savings deposits by 20 percent
Getin Noble Bank S.A. experienced several years of rapid growth, at twice the pace of the rest of the Polish banking sector. As the market became saturated, customers demanded a higher level of service. To create tailored product offers to meet their needs, the bank needed a more efficient and automated method of customer segmentation. It also wanted to develop effective campaigns with repeatable and predictable results.
Case Study
SmarterData: Helping retailers redefine practices for the digital age
SmarterData, a company based in San Ramon, California, wanted to help its clients navigate the uncertainties of the digital-age retail industry. The company aimed to find new ways to provide relevant, actionable, data-driven insights into consumer behavior. As the online retail sector continues to grow, many traditional retailers find themselves struggling to keep pace. In today’s digital economy, companies of all shapes and sizes must both manage and exploit digital transformation in order to survive. SmarterData offers a range of predictive and prescriptive analytics services – including innovative mobile apps that help consumers find products, and retailers gain real-time insight into store operations.
Case Study
YAZAKI Europe Limited: Ensuring rapid, cost-efficient order fulfillment and quicker insights into business performance
YAZAKI Europe, a leading automotive supplier specializing in the production of customized wiring harnesses for car manufacturers, was facing challenges in meeting the automotive industry’s demand for same-day delivery. The company's continuous growth was impacting its ability to analyze performance and complete its end-of-month consolidation and reporting processes for its headquarters in Japan. The company needed to eliminate delays and manual processing in its logistics to ensure extremely efficient operations. The company also needed to boost its data analytics capabilities for its finance and controlling departments to accelerate the delivery of complex financial reports.