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IBM > Case Studies > Forging a closer relationship between maintenance and procurement
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Forging a closer relationship between maintenance and procurement

Technology Category
  • Functional Applications - Enterprise Asset Management Systems (EAM)
Applicable Industries
  • Metals
Applicable Functions
  • Maintenance
  • Procurement
Use Cases
  • Asset Lifecycle Management
Services
  • System Integration
The Challenge
TimkenSteel, a leading manufacturer of high-quality steel bars and seamless mechanical steel tubing, needed to ensure that its production lines are operational at all times. Effective maintenance was therefore a top priority. However, the company sought to enhance its maintenance strategy by gaining greater visibility of parts and equipment costs. The challenge was to bring corporate-wide procurement into a single system that would allow for better collaboration between the maintenance and procurement teams to analyze and control costs.
About The Customer
TimkenSteel is a leading manufacturer of high-quality steel bars and seamless mechanical steel tubing. The company's business model is unique in the industry, focusing on creating tailored products and services for its customers’ most demanding applications. Supporting some of the world’s most demanding industries and supply chains, TimkenSteel needs to ensure that its production lines are operational at all times. Effective maintenance is therefore a top priority for the company. However, the company sought to enhance its maintenance strategy by gaining greater visibility of parts and equipment costs.
The Solution
TimkenSteel decided that IBM Maximo Asset Management was the answer to the specific challenge of bringing corporate-wide procurement into a single system. The company found that the Workflow Designer capability in Maximo was extremely easy to use and configure. Moving from a business process design session to actually documenting the designs in Maximo was an almost seamless process. Critically, developing new workflows is a matter of configuration, not customization or programming – so it can be managed without specialist technical support. This new ability for managers, procurement specialists and maintenance teams to collaborate means that TimkenSteel’s entire maintenance process is better informed and more efficient.
Operational Impact
  • New insight into maintenance needs, helping to inform purchasing decisions
  • Greater control of costs with automated approval workflows
  • Instant visibility of maintenance spend for cost center managers

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