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GENCO Warehouse Experiment Delivers Peak Performance
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
- Functional Applications - Fleet Management Systems (FMS)
Applicable Functions
- Warehouse & Inventory Management
- Logistics & Transportation
Use Cases
- Warehouse Automation
- Fleet Management
- Predictive Maintenance
Services
- System Integration
- Software Design & Engineering Services
The Challenge
GENCO, a leading third-party logistics (3PL) provider, aimed to evaluate and improve the labor efficiency of its lift truck operators and warehouse management processes. The company faced challenges in visibility from both labor management and operational standpoints, which led to inefficiencies in budget and performance accountability. Equipment usage, time traveled, number of impacts, and utilization rates were not being accurately tracked, adding to the lack of accountability for lift truck operators.
About The Customer
Since its inception in 1898, GENCO has established itself as a leading third-party logistics (3PL) provider in the supply chain management industry. Today, GENCO is recognized as a Global Top 25 3PL. They have acquired a variety of customers and manage 38 million square feet of warehouse space across 130 locations. GENCO’s success can be attributed to its dedication to efficient execution, innovative technology, and continuous process improvements.
The Solution
GENCO partnered with labor management system (LMS) provider Easy Metrics and lift truck provider The Raymond Corporation to develop a plan for merging their programs within its warehouse operations. The Easy Metrics LMS focuses on employee activity in relation to performance goals, while the iWAREHOUSE system from Raymond collects and reports key metrics related to lift trucks and operators. The combined systems provided a comprehensive view of operations from both equipment and labor management standpoints. The iWAREHOUSE system also ensured that only authorized personnel operated the lift trucks and that OSHA-mandated checklists were completed prior to operation.
Operational Impact
Quantitative Benefit
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