Download PDF
Gett's Transformation of Business Ground Travel with PubNub
Technology Category
- Analytics & Modeling - Real Time Analytics
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Buildings
- Transportation
Applicable Functions
- Logistics & Transportation
- Maintenance
Use Cases
- Driver Performance Monitoring
- Real-Time Location System (RTLS)
Services
- System Integration
The Challenge
Gett, a Tel-Aviv based transportation company, was facing challenges in providing real-time updates to its riders and drivers. The company's mission was to provide the best mobility platform for enterprises, offering an end-to-end solution for business travel. However, the periodic updates from their backend server were causing delays of 5-10 seconds before riders received updates on their driver's status or payment completion. This delay was negatively impacting both riders and drivers, leading to cancellations and rebooking, which translated into lost money. Gett needed a solution that could provide instantaneous updates without any delays, loss of information, or security lapses.
About The Customer
Gett is a transportation company based in Tel-Aviv, dedicated to simplifying business ground travel. The company aims to provide the best mobility platform for enterprises, offering an end-to-end solution for managing business travel. Gett offers dedicated apps for riders and drivers, as well as a web-based portal for company admins and employees to manage their travel plans. The company allows its customers to easily book and manage rides with any of Gett’s transportation partners, or with their own preferred service. For drivers, Gett offers a unified workspace to receive requests from its multiple integrated services.
The Solution
Gett found its solution in PubNub, a real-time communication platform. By integrating PubNub, Gett was able to replace its original syncing logic, reducing the lag between updates from 10-15 seconds to just a few milliseconds. This allowed Gett to handle time-sensitive tasks like notifying riders about their ride status, verifying credit card charges, and accurately displaying final receipts instantly. PubNub also proved beneficial for Gett's driver-side services, enabling real-time updates for drivers about available ride requests. This increased speed and visibility gave drivers the autonomy and broad choice of routes necessary for consistent, rewarding work. Furthermore, PubNub's reliability and speed helped Gett win the confidence of their enterprise customers, ensuring them of a seamless and reliable travel experience.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
Energy Saving & Power Monitoring System
Recently a university in Taiwan was experiencing dramatic power usage increases due to its growing number of campus buildings and students. Aiming to analyze their power consumption and increase their power efficiency across 52 buildings, the university wanted to build a power management system utilizing web-based hardware and software. With these goals in mind, they contacted Advantech to help them develop their system and provide them with the means to save energy in the years to come.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
Case Study
Intelligent Building Automation System and Energy Saving Solution
One of the most difficult problems facing the world is conserving energy in buildings. However, it is not easy to have a cost-effective solution to reduce energy usage in a building. One solution for saving energy is to implement an intelligent building automation system (BAS) which can be controlled according to its schedule. In Indonesia a large university with a five floor building and 22 classrooms wanted to save the amount of energy being used.
