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Dell Boomi (Dell) (Dell Technologies) > Case Studies > Gourmet Food Distributor Deploys Dell Boomi iPaaS with EDI Integration

Gourmet Food Distributor Deploys Dell Boomi iPaaS with EDI Integration

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Food & Beverage

Applicable Functions

Procurement

The Challenge

Located in Toano, Virginia, just outside of Colonial Williamsburg, 50-year-old First Source LLC is a distributor of fine chocolates and other specialty food items, including Lindt Lindor truffles, Ghirardelli chocolate, extra virgin olive oil, gourmet barbecue sauce and even caviar. The company distributes through a single retail outlet as well as to customers nationwide via online sales and retail partners, so having a secure and high-performing technology infrastructure is critical to the business. As First Source grew, it needed an updated security infrastructure to better protect against threats 24x7 as well as a way to improve the speed and quality of its order processing.

The Customer

First Source LLC

About The Customer

Located in Toano, Virginia, just outside of Colonial Williamsburg, 50-year-old First Source LLC is a distributor of fine chocolates and other specialty food items, including Lindt Lindor truffles, Ghirardelli chocolate, extra virgin olive oil, gourmet bar

The Solution

The gourmet food distributor deployed Dell Boomi iPaaS with EDI integration capabilities to keep the business safe and running smoothly around the clock. First Source implemented Dell Boomi AtomSphere integration platform as a service (iPaaS) with EDI integration capabilities that would allow the company to automatically receive orders, send invoices and distribute shipping information 24x7. First Source uses AtomSphere’s EDI features to process inbound 850 purchase orders, which are then packaged and shipped. Next, the company sends invoices using EDI 810. If the customer requires an EDI 856, First Source can use AtomSphere to send the advanced ship notice or the bill of lading and shipping paperwork that accompanies the shipment, so the customer can reconcile the products received at the distribution center.

Data Collected

Billing information , Order Fulfillment Accuracy, Orders Processed, Shipment Verification, Transaction Amount

Operational Impact

[Data Management - Data Accuracy]
Dell Boomi helps First Source serve their customers better by removing the element of human error.
[Process Optimization - Real Time Monitoring]
Visibility into real-time transactions allows First Source to take a snapshot of what’s going on, at any time during the process or business day, allowing the company to improve sales forecasts each year.
[Efficiency Improvement - Time To Market]
Dell Boomi’s EDI integration capabilities also reduce the order-to-cash cycle time.

Quantitative Benefit

Distributing invoices to its larger national customers via EDI allows First Source to take advantage of the net 15 or net 30 terms they typically offer.

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