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Gourmet Food Distributor Deploys Dell Boomi iPaaS with EDI Integration

Located in Toano, Virginia, just outside of Colonial Williamsburg, 50-year-old First Source LLC is a distributor of fine chocolates and other specialty food items, including Lindt Lindor truffles, Ghirardelli chocolate, extra virgin olive oil, gourmet barbecue sauce and even caviar. The company distributes through a single retail outlet as well as to customers nationwide via online sales and retail partners, so having a secure and high-performing technology infrastructure is critical to the business. As First Source grew, it needed an updated security infrastructure to better protect against threats 24x7 as well as a way to improve the speed and quality of its order processing.

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  • SUPPLIER
  • Dell Boomi (Dell) (Dell Technologies)
    Since its founding in 2000, beginning initially with "configuration-based" integration, Boomi then introduced Visual Integration Technology to allow users to build and deploy integration processes using a visual interface and a drag and drop technique. This interface remains one of the key elements of the current Boomi platform. In 2007 Boomi released the technology now known as "AtomSphere" the industry's first Integration Cloud. AtomSphere kept the visual, point and click interface for building integrations and can be managed through a simple browser-based UI. On November 2, 2010, Boomi announced its acquisition by Dell.
  • INDUSTRIES
  • Construction & Buildings
  • FUNCTIONS
  • Logistics & Warehousing
  • CONNECTIVITY PROTOCOLS
  • USE CASES
  • CUSTOMER
  • Located in Toano, Virginia, just outside of Colonial Williamsburg, 50-year-old First Source LLC is a distributor of fine chocolates and other specialty food items, including Lindt Lindor truffles, Ghirardelli chocolate, extra virgin olive oil, gourmet bar
  • SOLUTION
  • The gourmet food distributor deployed Dell Boomi iPaaS with EDI integration capabilities to keep the business safe and running smoothly around the clock. First Source implemented Dell Boomi AtomSphere integration platform as a service (iPaaS) with EDI integration capabilities that would allow the company to automatically receive orders, send invoices and distribute shipping information 24x7. First Source uses AtomSphere’s EDI features to process inbound 850 purchase orders, which are then packaged and shipped. Next, the company sends invoices using EDI 810. If the customer requires an EDI 856, First Source can use AtomSphere to send the advanced ship notice or the bill of lading and shipping paperwork that accompanies the shipment, so the customer can reconcile the products received at the distribution center.

  • DATA COLLECTED
  • Billing information , Order Fulfillment Accuracy, Orders Processed, Shipment Verification, Transaction Amount
  • SOLUTION TYPE
  • SOLUTION MATURITY
  • Mature (technology has been on the market for > 5 years)
  • OPERATIONAL IMPACT
  • Impact #1
    [Data Management - Data Accuracy]
    Dell Boomi helps First Source serve their customers better by removing the element of human error.
    Impact #2
    [Process Optimization - Real Time Monitoring]
    Visibility into real-time transactions allows First Source to take a snapshot of what’s going on, at any time during the process or business day, allowing the company to improve sales forecasts each year.
    Impact #3
    [Efficiency Improvement - Time To Market]
    Dell Boomi’s EDI integration capabilities also reduce the order-to-cash cycle time.
  • QUANTITATIVE BENEFIT
  • Benefit #1

    Distributing invoices to its larger national customers via EDI allows First Source to take advantage of the net 15 or net 30 terms they typically offer.

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