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Home Repair Network Leverages Meteomatics for Efficient Insurance Claims Management
Technology Category
- Sensors - GPS
Applicable Industries
- Buildings
- Finance & Insurance
Applicable Functions
- Maintenance
Use Cases
- Structural Health Monitoring
- Usage-Based Insurance
The Challenge
Severe weather events often cause significant damage to buildings, accounting for about a quarter of home insurance claims in the UK. The challenge lies in validating these claims accurately and efficiently. Home Repair Network (HRN), an independent contractor manager in the UK's property damage industry, specializes in managing networks of approved local surveyors, tradespersons, and building contractors. They streamline the process of handling less complex building damage claims for both insurance companies and homeowners. However, the process of validating weather-related damages can be complex and time-consuming, requiring precise and dependable assessment of the damages.
About The Customer
Home Repair Network (HRN) is an independent contractor manager operating in the UK's property damage industry. They specialize in managing networks of approved local surveyors, tradespersons, and building contractors. Their primary role is to streamline the process of handling less complex building damage claims for both insurance companies and homeowners. One of their key services is Property Damage Surveys, which includes the comprehensive, impartial validation, settlement, and repair of property damage claims. Their network of building surveyors identifies the root cause of damage for various perils, such as weather-related damages, water leaks, impacts, and acts of vandalism.
The Solution
To address this challenge, HRN uses Meteomatics’ MetX Claims tool. This tool is specifically designed for the insurance industry, providing address-specific insights into extreme weather. It equips claim managers with the contextual information they need to make well-informed claims decisions. By cross-referencing the reported incidents with real-time weather conditions at the specific time and location, HRN can accurately validate if damage was caused by weather. This solution not only enhances the accuracy of damage assessments but also speeds up the claim validation process, helping home and property owners get back on their feet faster.
Operational Impact
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