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Manufacturer Brings Smart Visibility to Microsoft Azure Migration With NETSCOUT
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Infrastructure as a Service (IaaS) - Cloud Computing
- Infrastructure as a Service (IaaS) - Private Cloud
- Infrastructure as a Service (IaaS) - Public Cloud
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Food & Beverage
Applicable Functions
- Business Operation
- Discrete Manufacturing
- Logistics & Transportation
Use Cases
- Predictive Maintenance
- Process Control & Optimization
- Real-Time Location System (RTLS)
- Remote Asset Management
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- System Integration
- Testing & Certification
The Challenge
The manufacturer was implementing several strategic initiatives that would transform many of their traditional network, data center, business, and UC technologies. These included converting their remote site connectivity with the introduction of Software Defined Wide Area Networking (SD-WAN) technology from Silver Peak to their 200+ worldwide locations, migrating their corporate data center applications and services to private Microsoft Azure Cloud infrastructure, implementing Microsoft Office 365 enterprise-wide, and transitioning global communications from Microsoft Skype for Business to Microsoft Teams. However, the IT organization’s installed performance management solutions were incapable of monitoring, analyzing, and troubleshooting issues in all of the new environments. Recognizing that they were effectively blind and knowing the success of their projects would depend on quality application service delivery to their end users, the IT team initiated a search for a single solution to provide visibility throughout their transforming enterprise.
About The Customer
The customer is a multibillion-dollar manufacturer of food products and parent to some of the most-beloved brands worldwide. Producing products enjoyed by people of all ages, they have more than 50,000 employees supporting sales, service, and manufacturing operations in over 200 locations in 50+ countries. The manufacturer’s success requires a world-class supply chain process, as well as marketing and sales excellence to help achieve their customer service, revenue, and profitability goals. The manufacturer has highlighted that their operational success has been due, in part, to their commitment to innovation and digital transformation. One area of focus is their dedicated investments in several research and development centers globally staffed with thousands of scientists, chemists, and engineers who are innovating the company’s products. Additionally, investments in software-defined networking (SDN), software-as-a-service (SaaS), unified communications- as-a-service (UCaaS), public and private cloud are transforming their business and how they work together.
The Solution
The IT team for this manufacturer performed a detailed due diligence of several possible approaches for gaining visibility into network and application performance monitoring and troubleshooting for the varied projects they were planning. They decided on NETSCOUT®, with visibility solutions that are helping the IT team navigate their strategic projects. These solutions include the nGeniusONE service assurance solution analyzing data and metrics from vSTREAM virtual appliances with Adaptive Service Intelligence™ (ASI) technology, nGenius for Flows and nGenius 3000 series collectors for monitoring utilization and application activity over SD-WAN, and nGeniusPULSE with 3000 series nPoint devices and real-time packet monitoring from nGeniusONE with vSTREAM appliances for ensuring quality voice communications. NETSCOUT’s nGenius Visibility as a Service (nVaaS) consultative approach to operationalizing the nGenius solutions across the manufacturer’s IT environment provided the skills and experience necessary to quickly execute timely and effective dashboards, alerts, business transaction tests, and reports for meaningful use by the IT organization.
Operational Impact
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