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Worldfavor > Case Studies > Martin & Servera's Sustainability Initiative: A Comprehensive Approach to Supplier Management
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Martin & Servera's Sustainability Initiative: A Comprehensive Approach to Supplier Management

Technology Category
  • Infrastructure as a Service (IaaS) - Public Cloud
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Procurement
Use Cases
  • Inventory Management
  • Outdoor Environmental Monitoring
The Challenge
Martin & Servera, a leading restaurant and wholesale specialist in Sweden, faced a significant challenge in managing its sustainability work due to the vast variety of products it sold and purchased globally. The company was committed to ensuring that its 1,000+ suppliers met its product sustainability requirements and expectations. However, manually collecting all the relevant information and working with real-time data and analysis became an overwhelming, person-dependent process. The company needed a solution that would allow suppliers to easily report information, follow up on their certificates, and provide an overview of the data. This led to a thorough investigation and needs analysis to find a suitable system for managing and monitoring suppliers.
About The Customer
Martin & Servera is the leading restaurant and wholesale specialist in Sweden, with its headquarters in Stockholm and warehouses strategically placed in Enköping, Halmstad, Norrköping, and Umeå. The company makes daily deliveries of food, beverages, and equipment to a variety of customers including nurseries, cafes, restaurants, and major hotel chains. Martin & Servera has a unique customer base in both the private and public sectors, due to public procurement laws and high demands on products and traceability. The company is committed to sustainability and has introduced a code of conduct to all its suppliers to ensure alignment with its business model and expectations regarding social and environmental responsibility.
The Solution
Martin & Servera chose Worldfavor's Sustainable Sourcing solution to simplify supplier follow-up and enable the company’s sustainability information to be collected and viewed in one place. The focus since implementation has been on inviting and collecting data from Martin & Servera’s suppliers, with the next step being to follow up and act on the collected data, which includes everything from certificates to fulfillment of the code of conduct. Worldfavor’s platform makes data collection much easier to handle and provides an intuitive overview, not only for those who work with sustainability but also for colleagues working with purchasing. The platform’s map function is used to decide and plan the next supplier visit.
Operational Impact
  • The implementation of Worldfavor's Sustainable Sourcing solution has significantly improved Martin & Servera's risk management and automated its processes. The manual, time-consuming work has been replaced by the ability to work with helpful functions such as categorization and automatic data collection. The company is now able to gather the information it needs to identify and act upon possible risks before they start working with a new supplier or stop a collaboration at an early stage. The reduction in manual processes and the implementation of a person-independent process has made it easier for suppliers and purchasing and sustainability departments alike to assess and analyze data quickly. Worldfavor’s platform enables the company to store information securely and stay up-to-date regarding its supplier relationships.
Quantitative Benefit
  • Reduced the number of manual processes, leading to more efficient data management.
  • Implemented a person-independent process for supplier management.
  • Enabled easy data collection from over 1,000 suppliers.

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