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OptConnect's Innovative IoT Solution for Wireless Device Management

 OptConnect's Innovative IoT Solution for Wireless Device Management - IoT ONE Case Study
Technology Category
  • Networks & Connectivity - Cellular
  • Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries
  • Retail
  • Telecommunications
Applicable Functions
  • Product Research & Development
Services
  • System Integration
The Challenge
OptConnect, a provider of managed end-to-end wireless solutions for devices such as ATMs, retail kiosks, and digital signage, identified an opportunity to expand its market by developing an affordable, easy-to-install cellular end device. The company envisioned Neo, a small, plug-and-play device that customers could use to quickly link their systems to the OptConnect service. The challenge was to create a small, sturdy, reliable device that could integrate OptConnect's sophisticated management software, thereby enabling the company to reach the largest possible market. The device needed to leverage modern, high-speed 4G LTE cellular data connectivity, while being simple and highly reliable.
The Customer

OptConnect

About The Customer
OptConnect is a company that provides managed end-to-end wireless solutions for a wide range of devices, including ATMs, retail kiosks, and digital signage. Their comprehensive solution includes cellular network connectivity and a secure Network Operations Center that provides 24/7 service monitoring. The company identified an opportunity to expand its market by developing an affordable, easy-to-install cellular end device. This led to the conception of Neo, a small, plug-and-play device that customers could use to quickly link their systems to the OptConnect service.
The Solution
OptConnect partnered with NimbeLink, a leader in smart cellular IoT solutions. NimbeLink’s Skywire family of cellular modems offered the small form factor and sturdy design that OptConnect required for its customer environment. NimbeLink provided a customized design that allowed OptConnect to integrate their existing remote management software into the device, a feature not available from other providers. The custom Neo design was developed in record time and was based on NimbeLink’s E2C Link (Ethernet-to-Cellular) router, powered inside by a Skywire embedded LTE modem. This partnership resulted in the creation of a product that was truly OptConnect's and delivered exactly what their customers needed.
Operational Impact
  • The partnership with NimbeLink and the subsequent development of Neo allowed OptConnect to offer a unique product that was tailored to their customers' needs. The device was not only small, sturdy, and reliable, but it also integrated OptConnect's sophisticated management software, thereby expanding the company's market reach. The custom design provided by NimbeLink enabled OptConnect to integrate their existing remote management software into the device, a feature that was not available from other providers. This resulted in a product that was truly OptConnect's and delivered exactly what their customers needed, enabling the company to grow more quickly in a fast-growing market.
Quantitative Benefit
  • Neo was developed in record time, enabling a faster time-to-market.
  • Neo was launched successfully in 2016, indicating a positive market response.
  • The company experienced strong interest and initial orders for Neo, indicating high market demand.

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