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Case Studies > Palmetto State Armory hits the target with NetSuite and RF-SMART

Palmetto State Armory hits the target with NetSuite and RF-SMART

Technology Category
  • Functional Applications - Warehouse Management Systems (WMS)
  • Platform as a Service (PaaS) - Data Management Platforms
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Consumer Goods
  • Retail
Applicable Functions
  • Warehouse & Inventory Management
  • Business Operation
Use Cases
  • Inventory Management
  • Warehouse Automation
  • Process Control & Optimization
Services
  • System Integration
  • Software Design & Engineering Services
The Challenge
Previously using an ad-hoc group of systems to track and report, Palmetto recognized their need for a consolidated ERP and inventory management tracking to better keep up with their rapid growth. They were searching for a solution that was scalable, cloud-based and cost-effective. They were experiencing system issues, with their existing ERP integration prone to delay and error, often not synchronized. Their lack of visibility into how each store was operating resulted in inaccurate information and complicated planning and decision-making.
About The Customer
Palmetto State Armory builds firearms for the blue collar worker. Created by people with a passion for firearms, tactical gear, and the great outdoors, Palmetto has grown into a full-service company represented by its website, seven retail locations, and its own personalized firearms brand. With a dedication to quality and customer service, Palmetto State Armory has their sights set on continued excellence and growth.
The Solution
Wanting to move to a Cloud-based system, Palmetto turned to Explore Consulting to purchase NetSuite and assist their organization in implementing NetSuite with several additional modules to address the issues. One of the critical modules was NetSuite’s Advanced Financials, a key interest for Palmetto. With budgeting and automated expense allocation, NetSuite’s Advanced Financials provided with budgeting, expense management, flexible billing and statistical account functionality that Palmetto lacked. They now have clear real-time visibility into budgets, spend less time on manual billing processes, and have the capability to calculate allocations dynamically using statistical accounts. When the CFO approached Bob with the requirement to count all retail stores within a two-month time-frame, Bob wasted no time and reached out to Explore who recommended RF-SMART for inventory management. As an Explore partner, both Bob and the team at Explore were confident that RF-SMART was the right fit to handle any WMS needs, including cycle counting.
Operational Impact
  • Under budget and on time, Explore Consulting successfully transitioned Palmetto onto NetSuite to run their primary financials and much more. The new capabilities have vastly improved Palmetto’s reporting and streamlined their repair process in NetSuite.
  • With higher visibility, the accounting and warehouse departments can all see the same data and have a real-time read on inventory. Buyers are able to view accurate information in NetSuite allowing them to make better purchasing decisions.
  • Palmetto has become more efficient and is now shipping more orders per day using RF-SMART. Because pickers are able to spend their time picking instead of hunting down items, Palmetto is getting more orders out in their normal business day than they could previously have done in two shifts.
Quantitative Benefit
  • Inventory accuracy is over 98% using RF-SMART.
  • Inventory inaccuracy was reduced from double digits to less than 2%.

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