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Zscaler > Case Studies > Pharmaceutical Giant Leverages IoT for Global Expansion and Security
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Pharmaceutical Giant Leverages IoT for Global Expansion and Security

Technology Category
  • Cybersecurity & Privacy - Application Security
  • Cybersecurity & Privacy - Cloud Security
Applicable Industries
  • Buildings
  • National Security & Defense
Applicable Functions
  • Maintenance
Use Cases
  • Cybersecurity
  • Tamper Detection
Services
  • Cloud Planning, Design & Implementation Services
  • Cybersecurity Services
The Challenge
The case study revolves around a Fortune 500, technology-driven, multi-specialty healthcare company with over 10,000 employees in more than 50 countries. The company was facing a series of challenges. Firstly, it needed to protect its intellectual property and adhere to government regulations, a basic requirement for any healthcare company. Secondly, the company was experiencing rapid growth through acquisitions and expansion into emerging markets, and it needed to ensure that its IT infrastructure could support this growth. Lastly, the company was transitioning from an OPEX to a CAPEX model, which prompted the IT department to move all applications to the cloud.
About The Customer
The customer is a Fortune 500, technology-driven, multi-specialty healthcare company. It has over 10,000 employees and operates in more than 50 countries. The company is growing rapidly through acquisitions and expansion into emerging markets. It is also transitioning from an OPEX to a CAPEX model, which has led to a shift in its IT operations, including moving all applications to the cloud. The company has a significant number of contractors and consultants, and it places a high priority on protecting its intellectual property and adhering to government regulations.
The Solution
The company evaluated and selected the Zscaler service, a cloud-based web proxy solution with low latency. This solution was chosen because it is a proven, cloud-delivered solution that can be quickly scaled to any location, user, or device across the globe. Moreover, the Zscaler service requires no new hardware or software, making the adoption process easy without any CAPEX investment. The Zscaler service enabled the company to quickly expand security coverage to users worldwide without building security infrastructure at each location. It also protected the company's growing number of off-network employees and mobile devices. The Zscaler service was cost-efficient, requiring the IT department only to forecast the number of users they had to pay for over the year, while Zscaler managed system scalability, maintenance, 24x7 support, and uptime.
Operational Impact
  • The Zscaler solution provided significant operational benefits to the company. It allowed for quick and easy deployment, with no system maintenance required, providing a seamless end-user experience. The solution also eliminated the need for additional headcount to maintain appliances, a significant advantage in an era where justifying additional headcount is becoming increasingly difficult. The company's Head of Global Information Security praised the Zscaler solution, stating that it 'takes away the headaches of CISO’s – especially for multi-national companies like ours which need to be agile.'
Quantitative Benefit
  • Rapid scalability to any location, user, or device across the globe.
  • No need for new hardware or software, reducing CAPEX investment.
  • Cost-efficient, with predictable annual OPEX expenses.

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