Process Automation Maximizes Product Quality at Euro Caps

• Analytics & Modeling - Process Analytics
• Functional Applications - Manufacturing Execution Systems (MES)

• Paper & Pulp

• Quality Assurance

• Process Control & Optimization
• Visual Quality Detection

• Testing & Certification

Euro Caps, a leading coffee manufacturer, was facing challenges in managing its business processes due to rapid growth. The company's existing email and spreadsheet processes were no longer adequate for the volume of goods it was producing and its enlarged workforce. Employees were sharing spreadsheets and documents via email, leading to multiple versions of the same files. Additionally, there were numerous ways of collecting data across the business, and the same data would be entered into different applications by different people. Despite these inefficiencies, the company's processes were vital to upholding its high standards for the quality of their goods. The company also aimed to become a paperless factory, which required implementing more automated, digitized solutions across the company.

Euro Caps is a leading coffee manufacturer based in the Netherlands. Since its foundation in 2012, the company has focused on achieving the highest possible quality standards to deliver superior coffee capsules for its customers and millions of coffee-drinkers around the world. Following a period of exceptional growth, the company found that its existing business processes were no longer adequate for the volume of goods it now produced. Today, Euro Caps uses K2 Software across all its business departments, with at least one K2 Five process in every department. The company is continuously working to improve its processes and aims to become a paperless factory.

Euro Caps implemented Microsoft SharePoint with Nintex K2 Five, recommended by local IT partner Thysia Information, to centralize its document management and automate business processes. Over the course of 2 years, Euro Caps built more than 25 K2 Software solutions, simplifying data collection and streamlining processes from the shop floor to the board room. Two key K2 Five solutions, Operator Tiles and Operator Portal, provided employees on the shop floor with instant access to product manuals and the ability to view and record grind history for different types of coffee beans and pallet configurations. In the HR department, K2 Five processes covered everything from hiring new employees to extending contracts and managing the company’s Facebook profile. The company also developed 4 integrated K2 Five processes for approving new suppliers, creating a new commodity item, validating the combination of materials and approving new products. In the Finance Department, traditional paper-based processes like expense claims have been fully digitized and automated using K2 Five.

• The implementation of K2 Five has significantly improved efficiency across Euro Caps' operations. The software has eliminated the need for employees to share spreadsheets and documents via email, reducing the risk of having multiple versions of the same files. It has also streamlined data collection, with the same data no longer being entered into different applications by different people. The Operator Tiles and Operator Portal solutions have improved efficiency on the production line by providing employees with instant access to product manuals and the ability to view and record grind history. In the HR department, K2 Five has automated various processes, leading to a significant increase in the team's efficiency. The software has also helped the company maintain its high standards for product quality by automating processes for approving new suppliers, creating new commodity items, validating material combinations, and approving new products. Furthermore, the company is making progress towards its goal of becoming a paperless factory, with traditional paper-based processes in the Finance Department being fully digitized and automated.

• 25 solutions for process automation implemented
• Standardized data collection across the business
• Supports rapid business growth and scalability