Download PDF
Samsara's Integrated Platform Saves Moore Food Distributors Over $250,000 After Major Accident
Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Fleet Management Systems (FMS)
- Sensors - GPS
Applicable Industries
- Food & Beverage
- Transportation
Applicable Functions
- Logistics & Transportation
- Quality Assurance
Use Cases
- Driver Performance Monitoring
- Fleet Management
- Real-Time Location System (RTLS)
- Predictive Maintenance
Services
- System Integration
- Software Design & Engineering Services
The Challenge
In October 2017, Moore Food Distributors faced a significant challenge when one of their trucks was involved in a major accident. The truck was traveling on the highway at 65 mph when it was struck by a car, causing it to tip over, pass through the guardrail, and fall down an embankment. This incident posed a serious risk to the company's operations and financial stability. The immediate need was to prove that their driver was not at fault to avoid potential legal and insurance complications. Additionally, Moore Food Distributors needed to ensure the safety of their fleet and compliance with the Food Safety Modernization Act (FSMA). The company required a robust solution to provide real-time data on vehicle location, driving behavior, and environmental conditions to enhance fleet safety and customer service.
About The Customer
Moore Food Distributors is a company based in St. Louis, Missouri, that specializes in providing food deliveries to a variety of clients, including restaurants, hotels, schools, and churches in the St. Louis area. The company is committed to ensuring timely and safe delivery of food products, maintaining high standards of customer service, and complying with industry regulations such as the Food Safety Modernization Act (FSMA). With a fleet of vehicles dedicated to these deliveries, Moore Food Distributors places a strong emphasis on fleet safety, driver performance, and operational efficiency. The company sought to leverage advanced technology solutions to address these priorities and enhance their overall service quality.
The Solution
Moore Food Distributors implemented Samsara's integrated platform to address their challenges. The platform included 14 vehicle gateways, dash cams, and environmental sensors that provided live data on vehicle location, driving behavior, and environmental conditions. This comprehensive solution enabled the company to monitor their fleet in real-time, ensuring compliance with FSMA and enhancing overall fleet safety. The real-time GPS tracking feature allowed Moore Food Distributors to provide accurate estimated times of arrival (ETAs) to their customers, significantly improving customer service. Additionally, the dash cam footage and driving behavior data collected by Samsara's platform supported the company's fleet safety program by providing insights into harsh braking incidents and other driving behaviors. In the event of the major accident, Samsara's platform automatically retrieved dash cam footage within five minutes, allowing Moore Food Distributors to quickly provide evidence to law enforcement and insurance companies, proving their driver was not at fault. This rapid response not only saved the company over $250,000 but also reinforced their commitment to fleet safety and operational efficiency.
Operational Impact
Quantitative Benefit
Related Case Studies.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
HEINEKEN Uses the Cloud to Reach 10.5 Million Consumers
For 2012 campaign, the Bond promotion, it planned to launch the campaign at the same time everywhere on the planet. That created unprecedented challenges for HEINEKEN—nowhere more so than in its technology operation. The primary digital content for the campaign was a 100-megabyte movie that had to play flawlessly for millions of viewers worldwide. After all, Bond never fails. No one was going to tolerate a technology failure that might bruise his brand.Previously, HEINEKEN had supported digital media at its outsourced datacenter. But that datacenter lacked the computing resources HEINEKEN needed, and building them—especially to support peak traffic that would total millions of simultaneous hits—would have been both time-consuming and expensive. Nor would it have provided the geographic reach that HEINEKEN needed to minimize latency worldwide.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
