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LogicMonitor > Case Studies > SPS Commerce Accelerates Development Agility with Kubernetes Monitoring
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SPS Commerce Accelerates Development Agility with Kubernetes Monitoring

Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Retail
Applicable Functions
  • Discrete Manufacturing
  • Business Operation
Use Cases
  • Factory Operations Visibility & Intelligence
  • Predictive Maintenance
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
SPS Commerce is a leader in providing cloud-based supply chain management software to retailers, suppliers, third-party logistics providers, and partners. With the world’s largest retail network, SPS connects over 75,000 organizations in the retail industry together, handling more than $2 billion in gross merchandise value each day. At the heart of its operations are 800 servers in production across multiple data centers. SPS must manage, monitor, and troubleshoot hundreds of applications on those servers, and required an agile, scalable monitoring solution. Like many organizations, SPS is also adopting containers and Kubernetes container orchestration in production to drive more cost savings and accelerate development. To unlock the full potential of containers, they needed a solution that could also offer monitoring for Kubernetes clusters and the applications running within them.
About The Customer
SPS Commerce is a leading provider of cloud-based supply chain management software. The company has been in operation since 2001 and has helped thousands of companies replace manual, time-intensive processes with automation. SPS Commerce operates the world's largest retail network, connecting over 75,000 organizations in the retail industry. The company handles more than $2 billion in gross merchandise value each day. At the core of its operations are 800 servers in production across multiple data centers. SPS Commerce manages, monitors, and troubleshoots hundreds of applications on these servers.
The Solution
After evaluating and analyzing a variety of monitoring solutions, SPS Commerce deployed LogicMonitor. It provides automated hybrid infrastructure monitoring and analytics, enabling SPS to monitor, alert and report on the health of its entire IT environment. SPS shares the information from LogicMonitor across the company, giving more than 1,000 employees full visibility into the real-time performance of its cloud services. To get visibility into Kubernetes clusters and containerized applications, SPS utilizes LogicMonitor Kubernetes Monitoring. LogicMonitor provides a lightweight app that runs as a pod in the Kubernetes cluster. It listens to the Kubernetes event stream and uses a LogicMonitor API to add cluster resources (nodes, pods, containers, and services) into LogicMonitor to be monitored.
Operational Impact
  • Better resource utilization opens up more time for IT to focus on long-term strategic initiatives
  • Kubernetes monitoring delivers fast, intuitive insight into the health of container applications and services
  • Accelerated adoption of container services provides a platform for innovation and agility

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