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Strategic Partnership and Efficiency Boost with AppFolio: A ConsensYs Property Management Case Study
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Buildings
Applicable Functions
- Facility Management
Use Cases
- Inventory Management
- Real-Time Location System (RTLS)
The Challenge
ConsensYs Property Management, a company with over 50 years of experience in investment property and community associations management, was facing significant challenges in their operations. Their primary issue was the lack of a software solution that was easy to implement and use. The company was spending a considerable amount of time and resources tracking down information for homeowners and manually entering data for reports. This inefficient process was not only time-consuming but also resource-intensive, hindering the company's ability to focus on strategic growth and customer service. The absence of a reliable and user-friendly software solution was a significant obstacle in their path to operational efficiency and growth.
About The Customer
ConsensYs Property Management is a seasoned player in the field of investment property and community associations management, with its headquarters in Anaheim, CA. Established in 1965, the company manages over 2,400 units and has a diverse portfolio that includes residential, commercial, and community associations. Prior to partnering with AppFolio, the company used Spectra as their primary software solution. However, they were in search of a more efficient and user-friendly software solution that could help them streamline their operations and enhance their growth.
The Solution
The solution to ConsensYs Property Management's challenges came in the form of AppFolio Property Manager PLUS. This software provided the team with the ability to quickly and easily access real-time data and information from anywhere. It allowed them to automate the reporting process, thereby saving time and resources that were previously spent on manual data entry. The software also enabled the team to access real-time insights on the performance of their properties from their mobile devices. Moreover, AppFolio provided ConsensYs Property Management with the strategic partnership they were seeking. The company now feels more confident knowing their feedback is being heard and their needs are being addressed.
Operational Impact
Quantitative Benefit
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