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Streamlining Digitisation Workflow: A Case Study of the State Library of New South Wales
Technology Category
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
- Infrastructure as a Service (IaaS) - Public Cloud
Applicable Industries
- Life Sciences
Applicable Functions
- Product Research & Development
Use Cases
- Inventory Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
The Challenge
The State Library of New South Wales, Australia's largest library, embarked on a long-term project to digitise its vast collection of over five million heritage items. The goal was to preserve these historic items while making them accessible to the public. However, the library faced a significant challenge in managing the digitisation process. Initially, they used a workflow solution called TeamTrack to log and track items through the process. However, this solution reached its end-of-life in 2017, necessitating a quick replacement. The library needed a comprehensive, location and device independent workflow platform that could integrate the entire digitisation process, meet the functional requirements of every team, align with the library's IT security policies, and include auditing and reporting capabilities.
About The Customer
The State Library of New South Wales, established in 1826, is the largest library in Australia. It houses a collection of more than five million heritage items, many of which are multi-page or consist of multiple parts. The library's primary goal is to preserve these historic items while making them accessible to the public. To this end, it initiated a long-term project about a decade ago to digitise its massive collection for online viewing. Despite significant progress, less than 5% of the library's original material collections have been digitised, indicating a substantial amount of work still to be done.
The Solution
The library collaborated with Nintex Partner Antares to design a comprehensive digitisation workflow system based on Nintex Workflow Cloud. This solution was chosen after evaluating and rating a range of options on criteria such as market share, ease of development and integration, and resource availability in Australia. The new system integrated the workflow stages, catalogue systems, and streamlined the digitisation process. It served as a one-stop-shop for all digitisation related information needs, fully aligning with the library's IT security policies and including auditing and reporting capabilities. The solution provided holistic workflow support, reducing operating costs and improving team productivity and employee efficiency.
Operational Impact
Quantitative Benefit
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