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3xLOGIC > Case Studies > Ted’s Pawn More Effectively Protects Customer Assets with Verified Video Surveillance from Sonitrol and 3xLOGIC
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Ted’s Pawn More Effectively Protects Customer Assets with Verified Video Surveillance from Sonitrol and 3xLOGIC

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Networks & Connectivity - Network Management & Analysis Software
Applicable Industries
  • Retail
Use Cases
  • Intrusion Detection Systems
  • Perimeter Security & Access Control
Services
  • System Integration
The Challenge
Ted’s Pawn, a pawn shop located in Norwood, OH, had been using analog video surveillance for about 8 years, and audio verification of alarms for the inside of the store. However, the outdoor lot, filled with high-value items such as cars, motorcycles, and boats, presented a different challenge. The company wanted to implement video verification for the lot, but faced several challenges including complicated installation, connectivity issues, reliability concerns, and the need to eliminate false alarms.
About The Customer
Ted’s Pawn is a pawn shop located in Norwood, OH. The business opened in 1970 as Ted’s Market, a corner grocery store. Since 1984, Ted’s has operated as a pawn shop, offering cash loans on items of value. The shop has a large outdoor lot filled with high-value items such as cars, motorcycles, and boats, which it needs to protect. The company has been using analog video surveillance for about 8 years, and audio verification of alarms for the inside of the store. However, the outdoor lot presented a different set of challenges.
The Solution
To address the challenges, Ted’s Pawn implemented a 3xLOGIC hybrid NVR system. This system uses analytics to associate existing outdoor cameras—two cover the yard, two cover the shop’s roof—with the Sonitrol panel to seamlessly provide video alarm feeds to Sonitrol central station to detect and verify any threat. The system also includes a V500 Hybrid DVR, which provides the perfect replacement solution for aging analog DVRs while still leveraging existing analog infrastructure. Additionally, the VERA thermal imager allows for high-contrast thermal imaging, resulting in a dramatic reduction in false alarms. The system is powered by the VIGIL Video Management System (VMS) Suite of Products, a distinct combination of hardware and software collectively engineered to maximize performance and functionality.
Operational Impact
  • The inside of the store is covered by a network of analog cameras using audio verification of alarms. Outside, there are two cameras covering the roof and two cameras watching the high-value lot.
  • In a recent incident, the Sonitrol operator received a video alarm feed showing a man entering the outdoor lot. The operator dispatched police and the suspect was apprehended in short order.
  • Video Verification by Sonitrol and 3xLOGIC cuts way down on false alarms thus ensuring Ted’s gets the necessary attention and response from local police.
Quantitative Benefit
  • 3 attempted break-ins in the last 6 years, all of which were thwarted before the thieves could enter the building.

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