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Deposco > Case Studies > The Daily Grace Co. Boosts Growth with IoT Solution
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The Daily Grace Co. Boosts Growth with IoT Solution

Technology Category
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
  • E-Commerce
  • Retail
Applicable Functions
  • Procurement
  • Warehouse & Inventory Management
Use Cases
  • Last Mile Delivery
  • Predictive Quality Analytics
Services
  • Testing & Certification
The Challenge

The Daily Grace Co., an e-commerce seller of gospel-centered resources, was facing significant challenges in managing its inventory and fulfilling orders. Despite using two inventory tracking systems, the company was unable to keep up with its rapidly growing top-line revenue, which was doubling every year. The team had to manually put tickets into bins and conduct physical quality control checks on every order. Additionally, a dedicated role was required to research shipping rates for each order before it could be shipped. The company's two legacy systems were not integrating well with Shopify, leading to frequent loss of orders. The team was losing revenue and was only able to fulfill a maximum of 1,000 orders a day. It was clear that a more efficient warehouse management system (WMS) was needed.

About The Customer

The Daily Grace Co. is an e-commerce company that sells gospel-centered resources. The company started as a small business, using low-cost technology to manage its day-to-day operations. However, as the company's top-line revenue began to double every year, it became clear that their existing systems were not sufficient. The company was using two separate inventory tracking systems, which were not able to keep pace with the rapid growth. This led to a number of challenges, including the need for manual quality control checks, difficulties in researching shipping rates, and issues with order fulfillment due to poor integration with Shopify.

The Solution

The Daily Grace Co. had three main goals to address their challenges: reduce human errors by automating quality control and rate shopping, consolidate fulfillment into one system, and expand into multiple warehouses and eCommerce marketplaces. UPS, their trusted partner, recommended Deposco’s solution. This solution offered modern warehouse management, automated rate shopping, binning, and scan validation. The scalability of Deposco’s WMS has allowed The Daily Grace Co. to begin expanding warehouses across the country and exploring international fulfillment options. This comprehensive solution not only addressed the company's immediate challenges but also provided a scalable platform to support its future growth.

Operational Impact

  • The implementation of Deposco’s solution has brought about significant operational improvements for The Daily Grace Co. The automation of quality control and rate shopping has reduced human errors, leading to a remarkable 99.97% order accuracy. The consolidation of fulfillment into one system has streamlined operations, enabling the company to increase its daily order fulfillment by 275%. Furthermore, the ability to expand into multiple warehouses and eCommerce marketplaces has facilitated a 6.5x increase in top-line revenue. The company is now well-positioned to manage its rapid growth and explore new opportunities for expansion.

Quantitative Benefit

  • 275% increase in daily orders fulfilled

  • 6.5x increase in top-line revenue

  • 99.97% order accuracy

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