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WestJet Oracle Exadata Technical Case Study

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries
  • Aerospace
The Challenge
WestJet wanted to grow Guest Self Service to 60% and implement a database platform that will provide WestJet's exceptional Guest Experience by 2016.
About The Customer
WestJet Airlines is a Canadian airline that began as a low-cost alternative to the country's competing major airlines. WestJet provides scheduled and charter air service to 100 destinations in Canada, the United States, Europe, Mexico, Central America and
The Customer
WestJet
The Solution
WestJet selected an Exadata X2-2 Quarter Rack configuration for its production environment, staging environment and disaster recovery system at a remote site.

Software Components
- Oracle Real Application Cluster
- Oracle Data Guard
- Oracle Clusterware
- Oracle Automatic Storage Management (ASM)
Operational Impact
  • [Management Effectiveness - Internal Collaboration]
    Deeper integration of information across departments and business units improves internal collaboration and end-to-end customer service.
  • [Cost Reduction - Procurement]
    Total cost of ownership is lowered due to cost avoidance of additional hardware and software.
Quantitative Benefit
  • Disk space used for archive decreased from 54 GB to 0.32 GB. Disk space used for query decreased from 34 GB to 0.68 GB.
  • Response time for Siebel performance reduced to 0.01 centi seconds and the back up time decrease from 5 hours to 0.5 hours.

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