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WeWork Enhances Data Collaboration and Compliance with Fivetran
Technology Category
- Cybersecurity & Privacy - Security Compliance
- Sensors - GPS
Applicable Industries
- Buildings
- National Security & Defense
Applicable Functions
- Human Resources
- Quality Assurance
Use Cases
- Leasing Finance Automation
- Tamper Detection
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
The Challenge
WeWork, a global provider of flexible office spaces, faced the challenge of securely managing and leveraging its vast data resources to drive business decisions. As a publicly-traded company, WeWork had to meet stringent regulatory compliance requirements, ensuring data governance across disparate sources and silos. The company needed to track data movement and user access over time, demonstrating to auditors and regulators that customer information was safe from internal and external threats. The challenge was not only to pull in data and provide access but also to maintain a historical record of data ingestion, changes to the database, and access. The company also aimed to create a culture of data literacy and innovation, empowering business agility through the use of data.
About The Customer
WeWork is a global provider of flexible office spaces, founded in 2010 with the vision to create environments where people and companies come together and do their best work. The company manages more than 50 million square feet of office space and went public in 2021. WeWork leverages data to make smarter decisions, enabling employees to navigate the challenges associated with accelerated growth, a fast-moving real-estate market, and the rigorous regulation that comes with going public. The company aims to instill a data-driven culture across its operations, using data as a competitive advantage.
The Solution
WeWork employed Fivetran to ingest data from hundreds of cloud-based and on-premise sources into Snowflake, a cloud data platform. Fivetran provided a formalized framework to pull in this data with a historical record of what and when data has been ingested, including any changes to the database and who has access. Fivetran also made it easy to show that the dataset is complete, which is crucial when tracking reservations, inventory, and other metrics. Fivetran pulled data from Postgres databases at each WeWork location and consolidated it in Snowflake, providing stakeholders with real-time insight into occupancy, turnover, outstanding renewals, member growth, and profit margins per location, per region, and across the company. Fivetran also ingested data from Salesforce and WeWork’s proprietary billing solution into Snowflake, providing deeper visibility into WeWork’s relationship with larger organizations.
Operational Impact
Quantitative Benefit
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